Full-Time Security Guard (Reliability Clearence Required, Pr/Citizens Only)

THIS JOB ROLE REQUIRES YOU TO PROVIDE RELIABILITY CLEARENCE.

Deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming property environment. You will be required to write reports, investigate routine incidents, respond to emergency calls quickly/efficiently and communicate within your Security Team with the highest level of respect and diligence. All Security functions will be within a retail environment and relevant experience is an asset.

Duties & Responsibilities:

• Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
• Ability to utilize tact and diplomacy when on duty
• Respond to medical emergencies and provide First Aid, CPR, or AED support until medical professionals arrive
• Ability to maintain and enforce access control procedures
• Solid understanding of emergency and standard operating procedures
• Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner, by enforcing the Trespass to Property Act
• Maintain a detailed memo book and prepare incident reports on all matters
• Able to conduct periodic patrols of property either by foot or by vehicle.
• Investigate incidents and occurrences
• Draft detailed incident and occurrence reports
• Maintain the peace, safety, and security of all patrons, clients on the property
• Monitor CCTV surveillance systems
• De-escalate emergency / crisis situations
• Assist emergency and law enforcement personnel
• Access control, line management, customer service
• Assist with daily operations as needed/required or directed

Qualifications & Skills:

• Must be willing and able to stand, walk, patrol by foot and vehicle for extended periods (8-12 hours)
• Must demonstrated a high degree of professionalism
• Must have at least 1 year of prior Security experience
• Experience in Mall Security considered an asset
• Must have strong verbal and written communication skills
• Must have a strong command and fluency in the English language both written and verbal
• Must be able to take a Proactive approach to all onsite situations
• Must be capable of retaining all relevant information provided by management and designated staff
• Able to take constructive feedback where appropriate
• Must be unafraid to attend highly stressful emergency situations
• Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
• Must be able to handle stress and pressure and make a sound decision under duress
• Must be conformable working in a busy highly populated area
• Must demonstrate high attention to detail / observational awareness
• Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team

What we Offer at Cancom Security:

• Extensive training - In class and module based online
• Competitive wages
• Advancement and growth opportunities based on performance
• Clear communications, scheduling, and support

Prerequisites:

• At the time of the interview, applicants must be able to produce proof of the following:
• Must provide proof of residence in order to ensure reliable commute to site
• Must possess clean criminal record
• Valid/Non Expired - First Aid & CPR Level B or C
• Valid/Non Expired - Valid Ontario Security Guard License
• Valid/Non Expired - Documentation (Study Permit, Work Permit, SIN, IDs etc)

Job Types: Full-time, Part-time

Salary: $19.00-$22.00 per hour

Expected hours: 20 – 44 per week

Schedule:

• On call

Application question(s):

• Permanant Resident/ Canadian Citizen?

Education:

• Secondary School (preferred)

Licence/Certification:

• Security Guard Licence (required)

Work Location: In person