Garden Center Associate

GARDEN CENTER ASSOCIATE

The Garden Center Associate is responsible for performing all duties described in this job description in a professional and timely manner. The Garden Center Associate provides each customer with courteous, attentive, and knowledgeable service, and contributes to a safe, supportive and positive working environment within the Dinter Nursery team.

The responsibilities of the Garden Center Associate are to:

• Strive for excellence in customer service for each customer, every day
• Promptly and pleasantly greet customers, assess their needs and goals, and take appropriate steps to meet and exceed expectations
• Process customer transactions through the POS (Point Of Sale) system
• Maintain an accurate POS cash balance and related record-keeping
• Complete all administrative functions accurately and in a timely manner
• Stock and merchandise Garden Center products
• Ensure the Garden Center is neat and tidy at all times
• Obtain and maintain any relevant certifications
• Adhere to all company standards, policies and procedures
• Assist other departments and functions, and complete other duties as needed

Skills and Attributes:

• An understanding of customer service excellence, and the drive to achieve it
• A positive, co-operative, and enthusiastic attitude with an engaging and friendly manner
• Polished communication skills: oral, written and listening
• The ability to learn quickly and the willingness to be coached and take direction
• Strong organization skills, with an attention to detail
• The ability to prioritize and multitask in a fast-paced and dynamic work environment
• Taking pride in a job well done and a desire to be productive
• Adaptability and an open-to-change mindset
• A team-player approach, with the ability to work independently

Qualifications:

• Must be available to work 5 days per week, including one weekend day
• Computer experience and basic mathematical skills
• Basic gardening and plant knowledge is an asset
• Ability to safely lift 20 kg

Compensation:

• $17 - $18 per hour depending on experience
• Employee Benefit Plan + Fitness Reimbursement
• Discount on all plants and products

Job Type: Full-time

Salary: $17.00-$18.00 per hour

Expected hours: 37 – 40 per week

Schedule:

• 8 hour shift

Work Location: In person