Golf Services Attendant

Now hiring Golf Services Attendants (Backshop) for the 2024 season!

Located in the picturesque Muskoka, Ontario, Öviinbyrd provides a backdrop beyond comparison. Öviinbyrd is one of Canada's most prestigious golf clubs and we are searching for qualified Golf Services Attendants to join our team.

Our strong leadership team is focused on supporting, developing and empowering all service staff to leave this summer position with strong transferable skills to take into any professional setting. The community and culture of the team at Öviinbyrd is defined by its shared successes, a unique environment that is proudly unparallel in Muskoka and beyond.

Summary

The role of a Golf Services Attendant is to provide the members and guests of Oviinbyrd Golf Club with “best in class” service in an organized and professional manner. You will be part of a team that works alongside the Professional Staff and Management to provide a memorable golf experience in a welcoming atmosphere. You will report to the Director of Golf and Head Golf Professional.

Core Competencies

• Customer Focus
• Communication
• Energy and Stress Management
• Team Work
• Detail Oriented
• Problem Solving
• Accountability, Loyalty and Dependability
• Initiative
• Innovative
• Ethics and Integrity
• Willingness to Learn

Job Duties

• Provide the highest level of customer service on an on-going basis in a professional and friendly manner.
• Lead by example and be a team player at all times.
• Communicate with colleagues, members and guests.
• Welcome members and guests and assist with golf bags from their car or boat.
• Maintain and restock practice facilities on a regular basis.
• Maintain and service the power cart and push cart fleets.
• Maintain an organized bag storage facility.
• Provide a shoe cleaning service to the members and their guests, including polishing.
• Provide a shuttle service to the members and guests to the club docks or other destinations as requested.
• Organizing and staging carts for tournaments and club events.
• Assist in the day to day operation of the Backshop.
• Assist with general cleanliness and maintenance of the Backshop, golf course and surrounding buildings.
• Serve the needs of the members and guests in accordance with the operational and health & safety policies and procedures outlined in the Oviinbyrd Golf Club Employee Handbook, Policies and Procedures booklet and your detailed job description.
• Perform other duties as required.

Requirements

• Able to operate in a fast pace environment.
• Strong understanding of high-end customer service.
• Superior time management skills, multitasking skills, and the ability to prioritize tasks.
• Professional, responsive, and positive work attitude is essential.
• Resourcefulness and flexibility.
• Strong verbal skills to communicate with colleagues, members and guests.
• Ability to work independently or cohesively with a team.
• Minimum of a G2 Drivers License.

Compensation Package

• Competitive Hourly Wage.
• Year End Gratuity Bonus.
• Referral Candidate Bonus.
• Returning Bonus for the 2025 Season.

Benefits

• Golf privileges at one of Canada's top private clubs.
• Discounts (Meals & Merchandise).

Job Types: Full-time, Seasonal
Contract length: 5 months

Salary: $17.50-$19.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay
• Overtime pay
• Retention bonus
• Signing bonus

Work Location: In person

Expected start date: 2024-05-13