Outside Service Attendant - Lora Bay Golf

Outside Service Attendant

Do you love the game of golf, meeting new people and not know what it means to meet customer expectations? Lora Bay Golf Club is hiring Outside Service Attendants! If you're a self starter, can work under pressure and have a sense of urgency when it comes to delivery exceptional customer service, keep reading and see if this role is for you!

As our customers first point of contact, the Outside Service Attendant will set the tone for the day by greeting members, guests and visitors with a warm welcome and a smile. You play a pivotal role in ensuring our guests have a first-class experience, while maintaining policies, procedures and golf services operations.

Key Responsibilities include:

● Coordinate with the days tee sheet to familiarize yourself with arriving members and guests

● Greet members and guests upon arrival in a courteous and friendly manner

● Aid members and guests at bag drop area, assisting with golf clubs and other requests

● Assist in the implementation and execution of member and public golf events

● Support in maintaining a clean and well-organized club storage area

● Clean golf clubs for club storage members and arrange them in an organized manner

● Stage golf clubs of club storage members in the staging area ahead of their arrival

● Clean golf carts and restock when necessary

● Maintain constant contact with Pro Shop and operations staff, informing them of the arrival of all members and guests

● Keep staging/work area consistently clean at all times

● Set up and maintain the cleanliness of the driving range, including the cleaning and restocking of golf balls

● Clean, stock, and store golf carts

● Promptly report any issues with golf carts or other operational equipment to your Supervisor or Golf Professional

● Provide starting and marshalling duties with use of Tag Marshal as needed

Requirements and Qualifications

• High school level English communication skills.
• Prior experience in resort and golf industry an asset
• Must excel in customer service
• Proven organizational skills and an attention to detail
• Strong communication skills and a proven ability to work well in a team environment
• Be neat and professional in appearance
• Approach responsibilities in an organized and energetic manner
• Excellent public relations skills
• High regard for Health and Safety for self and others
• Long periods of standing on your feet.
• Must be willing to work morning and afternoon shifts, weekends and holidays.

Physical Environment & Requirements

• Work under pressure
• Work in a fast-paced environment
• Able to work outside in a variety of weather conditions
• Must be able to lift 50 LBS
• Long periods of standing on your feet

Benefits of Working at Lora Bay

• Great people, beautiful location, safe and fun work environment!
• Paid training!
• Free golf!
• Staff (and friends and family) discounts on meals, rooms and golf
• Staff parties, $$ rewards and recognition program
• $500 for referring fellow team members and earn $ for bringing in business
• End of contract bonus!

Lora Bay is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Lora Bay will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise Human Resources.

Please be aware that Lora Bay has a mandatory vaccination policy in effect for all employees.

To be eligible to apply for this position you must be legally entitled to work in Canada. We are not accepting International applicants without a valid work permit. We thank all applicants for their interest. Only successful candidates will be contacted.

Job Types: Full-time, Part-time

Salary: From $16.55 per hour

Benefits:

• Company events
• Discounted or free food
• Employee assistance program
• Flexible schedule
• On-site parking
• Store discount

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

Work Location: In person

Expected start date: 2024-05-01