Station Service Attendant And Counter Sales Agent

Reference Number :

CSA-SA_SUDBURY_052024

Status :

Permanent - Part time

Job Category :

Customer Service

City :

SUDBURY

Province :

Ontario

Annual Salary / Hourly Rate :

29.99

Number of positions to be filled :

1

Application Deadline: :

2024-04-16

Description :

VIA Rail Canada Inc. is currently seeking for 1 Agent to work for its Capreole-Sudbury stations. The Agent will alternate work between the Station Agent and Counter Sales Agent positions.
Station agents provide a warm welcome to our passengers and attend to their needs with diligence and efficiency. You ll join a team of incredibly talented individuals who are skilled at navigating challenges and working together to handle occasional difficulties and sensitive situations.
If you work well under pressure enjoy an environment where no two days are the same and are interested in providing Canadian travellers with the best customer service this is the perfect job for you.
RESPONSIBILITIES
As Station Agent you will :

• Book and change reservations on the computer
• Check tickets
• Make announcements and provide information about train arrivals departures and delays
• Provide assistance to passengers with specific needs
• Ensure that the station is kept clean
• Handle baggage packages and sports equipment
• Work outside in all kinds of weather conditions
• Drive a motor vehicle through tight spaces (training provided )

LOCATION
You will work at our Capreol and Sudbury stations
SCHEDULE
You must be available to work:

• A guaranteed 20 hours/week with the possibility of working up to 40 hours/week

Friday 12-8pm
Saturday 7-3pm
Sunday 12-8pm
SALARY
Hourly rate: between $25.89 and $29.99/h
TRAINING
1 week in Subdury starting May 13th
REQUIREMENTS
You are well suited for this position if you have :

• The skill to communicate with a smile and speak both English and French
• A high school diploma
• At least one year of customer service experience
• A valid driver s licence
• The physical ability to repetitively handle loads of up to 23 kg (50 lb.) (which is easily doable for workers of any gender with the right technique)

ADVANTAGES

• Generous compensation and benefits program
• A training with full pay
• A close knit team of co workers
• An environment that fosters employee health and well being

- A wide range of health and wellness benefits for employees and their families including unlimited telemedicine service-

• An employer that believes in equity and provides opportunities for career advancement
• The chance to be part of a sustainable transportation service connecting Canadian communities

Come aboard and apply today

Requirements :

You are well-suited for this challenge if you
have a strong ability to communicate with a smile both in English and French
possess a High School Diploma
have a minimum of one year of customer service experience
possess a valid driver s license
must be physically able to manipulate on a repetitive basis items weighing up to 23kg
Benefit from a complete and competitive salary and benefits package in a safe work environment.
Above all you will find kindred spirit committed to teamwork and quality in the pursuit of excellence in customer service.
Come aboard and apply now
At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.
If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.
Note that we will only contact those who are selected for an interview.