Golf Shop Associate

Organization:

The award winning Quaaout Lodge and Talking Rock Resort is an Indigenous owned resort that offers a positive, fun working environment. We are looking for candidates that can help reach our vision of becoming the #1 Indigenous Resort in Canada, and embody qualities of our mission statement, “KNUCWENTWECW” which means “helping one another” in the Secwepemc language.

Employees receive great benefits and perks including discounts on meals, spa services, spa products, pro shop merchandise, and golfing at Talking Rock Golf Course. Enjoy all that the sunny Shuswap has to offer including swimming, boating, golfing, hiking and mountain bike trails – come join us to start your next adventure.

Quaaout Lodge and Talking Rock Resort is 45 minutes from Kamloops, 35 minutes from Salmon Arm, 1.5 hours from Vernon, 2 hours from Kelowna and 4 hours from Vancouver.

Job Purpose:

The Golf Shop Associate at the Talking Rock Golf Course is a complete service professional. To ensure that guests have a positive and enjoyable experience, not only at the resort but in the region. Knowledge of resort facilities and services as well as attractions and services in the region is required. Professional appearance and behavior is required at all times. Golf Shop Associates are the main point of contact for guests visiting Talking Rock Golf Course. We are to be informed of all policies, procedures and information as it pertains to Talking Rock Golf Course so as to offer guests a world class experience.

Responsibilities

• Attend to guests needs upon arrival and on course as required
• Ensure the safety and security of guests and resort property
• Communicate with guests via telephone and email in a professional manner
• Always offer the highest quality guest experience
• Maintain a high knowledge of Talking Rock rates and procedures
• Maintain a clean and organized work area
• Maintain a high knowledge of retail products
• Assist Guest Services and Kiosk as required
• Preform hourly checks and balances on sales and cash levels
• Ensure that Products are kept in a tidy and orderly fashion at all times.
• Interact with fellow team members, hotel staff and golf course staff with the outmost professionalism.

Knowledge, Skills, and Abilities:

• Skills & Experience:
• Ability to work independently with little supervision
• Ability to manage time effectively
• Excellent communication skills
• Ability to troubleshoot
• Excellent English language skills
• Fluency in additional languages is an asset
• Golf Knowledge is an Asset
• Customer service experience in a resort environment

Schedule

Team Members will periodically work evenings, weekends and holidays. Scheduled shifts could take place between 5:00am and 10:00pm

Job Types: Full-time, Part-time, Seasonal
Contract length: 7 months

Salary: From $16.75 per hour

Benefits:

• On-site parking
• Store discount

Day range:

• Holidays
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Chase, BC: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Expected start date: 2024-04-09