Group Claims Assistant

Position Title: Group Claims Assistant
Reports To: Manager, Group Dental Claims and Group Claims Support
Department: Group Claims and Administration
Term: Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: We are currently seeking a Group Claims Assistant to join our team! The successful candidate will possess a knack for providing outstanding administrative support while utilizing their excellent organizational skills to efficiently support the Group Claims team.

This is fantastic opportunity to get your foot in the door at one of Waterloo Region's Top Employers for 2024!

What you will be doing:

• Open, sort, and manage incoming or returned mail
• Print, sort, and manage outgoing mail
• Categorize incoming claims or inquiries accurately and within established turnaround times
• Update basic information in claim systems
• Prepare reports or claim packages for various clients (internal and external) as required
• Maintain spreadsheets for tracking processed work, and other reporting purposes
• Photocopying and other administrative tasks
• Other duties as required

What you will bring:

• Strong organizational skills, with strict attention to detail
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to maintain a high degree of accuracy
• Desire to be proactive and create a positive experience for others
• Proficiency with Microsoft Office applications
• Ability to learn processes and technology quickly
• Flexible team player who is customer service oriented
• Bilingual Candidates Preferred (French and English)

What's in it for you:

• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community
• Immediate enrollment in the company's pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• An onsite full-service cafeteria with a variety of daily options
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration
  

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above).

To learn more about Equitable, we encourage you to explore our organization.
At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.
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