Guest Service Supervisor - Hotel

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Perform same duties as workers supervised
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Establish work schedules and procedures and co-ordinate activities with other work units or departments
• Hire and train staff in job duties, safety procedures and company policies
• Requisition materials and supplies
• Resolve work-related problems and prepare and submit progress and other reports

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Efficient interpersonal skills
• Team player