Hardware Desk Associate - Lyons Timber Mart Black Road

Our team at Lyons Timber Mart is growing, and we would like you to grow with it!

Lyons Timber Mart is currently seeking an Hardware Desk Associate to join our roster. You will work out of our Black Road Location in Sault Ste. Marie. Lyons LTD has been part of the community since 1913 – today, we continue the tradition of being a family owned business serving Algoma as Island Timber Mart, Lyons Timber Mart Black Rd., and Lyons Timber Mart Wellington.

The ideal candidate will find excitement in joining a team who provides customers with quality products, expert advice, and exceptional service.

*Must be available for weekday, evening, and weekend shifts*

Responsibilities and Duties:

• Provide accurate and timely quotes for customer orders; including masonry, landscaping and DIY projects
• Provide customers with knowledge and advice for their projects
• Complete all aspects of sales process from start to finish including selection of products and services, sales input, coordinating pickup and/or delivery of goods and services
• Provide general customer service/order desk support
• Maintain customer files and follow-up with customers after projects have been completed
• Answer customer inquiries by phone and email
• Assist with other duties as required or assigned by management

Qualifications:

• Minimum two (2) years of experience working in construction, building material sales, or related industry
• Strong product knowledge of building materials
• Some electrical and plumbing knowledge
• Masonry and landscaping knowledge is an asset
• Ability to maintain good working relationships with customers, suppliers, and colleagues
• Positive attitude and willingness to learn
• Ability to work under pressure in a fast-paced environment
• Able to work flexible retail schedule inducing days, evenings, and weekends
• Proficient with computers; including MS Office programs

Our Values:

• To create a workplace where we all can grow together and learn from each other.
• To be strong community and environmental leaders.
• To provide industry best customer service using an inverted pyramid management approach.
• To remember how we got here and take pride in our heritage.

How to Apply:

• Please submit a Resume and Cover Letter via Indeed.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted. Persons with disabilities who require accommodation in the application process may submit a request along with their application. By applying for this opportunity, you are confirming you possess either a Canadian Citizenship, permanent resident status or work permit.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• On-site parking
• Paid time off
• Store discount
• Vision care

Day range:

• Weekends as needed

Shift:

• 4 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift

Work Location: In person