Address
Form of work
SalaryJob Posting
Position Title: Harm Reduction Outreach Worker
Employment Status: Permanent Full-time
Job Posting Deadline for Internal Candidates: April 2nd, 2024, at 5:00pm
Hours of Work/Schedule: 35 Hours per week (may require one evening shift per week)
Position Reports To: Senior Manager, ICE
Location: Will be required to provide services in the community, across Durham Region; Primary Office
location: 115 Grassmere Ave., Oshawa.
Salary Range: Annualized salary range $49,206 - $59,355, commensurate on skills and experience, plus
participation in HOOPP.
Organization
Durham Community Health Centre (DCHC) is a registered, charitable organization that provides
integrated, accessible, and equitable community-based primary care, wellness services, and health
education to Durham community members who face multiple barriers to their health and well-being.
DCHC also provides equity-based programs and services that focus on priority populations such as
Indigenous, Black, the 2SLGBTQI Community, Newcomers to Canada, Seniors, and Unattached patients
(i.e., those without a family doctor), to name a few. DCHC ensures Durham community members receive
not only sick care, but preventive care as well.
At DCHC, we are a team-based interprofessional group of staff including physicians, nurse practitioners,
nurses, counselors, dietitians, Outreach Workers, medical secretaries, and other administrative staff. We
always place every client at the centre of our approach to care, based on their needs. We address these
needs through integrated clinical and wellness care and health education.
It's an exciting time to be joining DCHC, while we are embarking on an energizing path with a focus on
making our biggest impact yet on local health care by diversifying, expanding, and leveraging our Strategic
Plan, Theory of Change, Brand, Client Stories and Resources.
DCHC’s 2023 – 2026 Strategic Goals
- Drive Program and Service Integration and Client Experience Across All that DCHC Does
- Evolve Program Offerings to Improve Health Equity and Meet the Needs of DCHC’s Priority
- Establish DCHC as a System Advocate and Champion for Equity
- Enhance DCHC’s Brand and Awareness Across Durham Region
- Become an Employer of Choice with a Focus on Recruitment, Retention, and Development
Position Overview
As a part of the Ontario response to the opioid crisis, this position was developed to provide connections
to addictions care and support for clients in the Durham Region who have recently experienced opioid
overdose and/or are at high risk for opioid overdose. Working as a member of the Harm Reduction Team
the Outreach Worker will provide low threshold outreach to the program/service’s target client
Oshawa Location Child, Youth & Family Clinic Pickering Location
115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road 1-877-227-3217
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1
T: 905-723-0036 | F: 905-723-3391 T: 905-743-9960 | F: 905-720-1292 T: 905-420-0333 | F: 905-420-3541 www.durhamchc.ca
population, which may be at-risk, marginalized and/or vulnerable sector community members. This
position will coordinate, design, and deliver health promotion, Harm Reduction, education, and training
sessions, provide support services and promote referrals to health care support services and treatment.
The Outreach Worker is required to travel regularly within Durham Region. The Outreach Worker will
collaborate within an inter-professional team of health professionals across the community network that
influence the health environment targeted to clients, as well as within the Agency’s team structure, in
support of goals that align with and achieve the Agency’s strategy, Mission, Vision and Values.
Services Include:
- Navigation to appropriate services
- Support in accessing Naloxone therapy
- Overdose prevention education
Note: The Harm Reduction Outreach Worker does not provide long-term case management services,
however, they will support clients in accessing the long-term supports as needed
Key Responsibilities:
Outreach and Support
- Active outreach in the region/community that may be frequented by at-risk community members
teams.
- Deliver group and individual support, relevant treatment/service referrals,
- Assist clients with needed paperwork such as applications for birth certificates, health cards,
- Accompany clients to medical appointments may be required, to provide emotional support.
- Assist clients to develop their capacities around health promotion/treatment/medical scheduling
and health management planning, taking into consideration the reality of the relevant social
determinants of health for each individual.
- Support the expansion of health promotion and relevant prevention programs including relevant
- May provide first contact support for other health conditions (e.g., substance use/addictions,
teams and health network partners.
Peer Support Program
- Assist with peer program planning and implementation including recruitment, training, and
- Promote and facilitate the utilization of peer support workers within the program.
- Perform other related duties as assigned.
Oshawa Location Child, Youth & Family Clinic Pickering Location
115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road 1-877-227-3217
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1
T: 905-723-0036 | F: 905-723-3391 T: 905-743-9960 | F: 905-720-1292 T: 905-420-0333 | F: 905-420-3541 www.durhamchc.ca
Key Qualifications
• Post-secondary degree in Social Work, Psychology, Social Sciences, or equivalent is required. A
diploma in Social Service Work (SSW) or related field of study with combined work experience will
be considered.
- Community College graduate certificate in Addictions and Mental Health is an asset.
- At least two (2) years of experience in working in a community setting is required.
- Experience working with diverse agencies and working successfully in partnership with these
- Working knowledge of the local health and social service sector, government programs and
- Demonstrated ability to work with marginalized and culturally diverse populations, including
- Member in good standing with the Ontario College of Social Workers and Social Service Workers
- Valid driver’s license is required and access to a reliable vehicle.
- Excellent knowledge of MS computer applications and other office-related software.
- Available to work some evening shifts (example: 12pm to 8pm)
Working Conditions – Physical/Sensory/ Mental Demands Analysis:
The Outreach Worker is expected to make face to face contact with individuals from a 2-metre distance.
Carea CHC will provide PPE in the form of face masks, gloves, eye protection, and disinfectant. Applicants
are encouraged to consider:
- May experience stress due to regular interaction with individuals in crisis.
- Required to travel regularly within Durham using one of Carea’s fleet Vehicles or own vehicle.
- Must be able to work in a variety of social and physical settings including walking on uneven
- May be exposed to COVID-19 illness and will need to adhere to Covid-19 protocol at all times
- May be exposed to illness and unsanitary conditions in which established H&S protocols must be
- Exposure to client responsive behaviours; must be aware of own safety and safety of others,
- May be in contact with individuals and families in crisis as a result of mental health issues,
- Regular interaction and collaborative work with cross-disciplinary colleagues and community care
- Must monitor their own time and stress levels to ensure that they are able to effectively assist
clients.
Full vaccination (minimum two doses) against COVID-19 is mandatory for this position (Carea CHC will
however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason
related to a human right protected ground).
Oshawa Location Child, Youth & Family Clinic Pickering Location
115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road 1-877-227-3217
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1
T: 905-723-0036 | F: 905-723-3391 T: 905-743-9960 | F: 905-720-1292 T: 905-420-0333 | F: 905-420-3541 www.durhamchc.ca
Application Process:
- If you are interested in being considered for this position, please submit a cover letter and resume
outlining your qualifications and expectations by email to recruiting@durhamchc.ca. This position will
remain posted until filled.
- While we thank all applicants for their interest in applying, only those qualified and considered for an
interview will be contacted. All applicant submissions will be kept on file for six months, for future
consideration.
- All applicants are encouraged to provide a valid email address for communication purposes. Applicants
may receive written correspondence regarding this job posting directly to the email address provided
on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly.
- All positions are subject to the successful completion of the following pre-employment conditions for
all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector
Screening).
Durham Community Health Centre is committed to complying with all applicable standards as set out
in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human
Rights Code, and any other applicable legislation. Accessibility: If you have accessibility needs and
require alternate formats or other accommodations, please contact Human Resources at 905-723-0036,
or by email to recruiting@durhamchc.ca. Durham Community Health Centre, and staff are dedicated to
creating an inclusive environment that welcomes diversity.
Oshawa Location Child, Youth & Family Clinic Pickering Location
115 Grassmere Ave 1320 Airport Blvd 17-1450 Kingston Road 1-877-227-3217
Oshawa, ON L1H 3X7 Oshawa, ON L1J 0C6 Pickering, ON L1V 1C1
T: 905-723-0036 | F: 905-723-3391 T: 905-743-9960 | F: 905-720-1292 T: 905-420-0333 | F: 905-420-3541 www.durhamchc.ca
