Hotel General Manager

Hotel General Manager - Quality Inn Grande Prairie

Holloway Lodging Corporation, a wholly owned subsidiary of Clarke Inc. (TSX: CKI and CKI.DB), is one of Canada’s largest lodging and real estate companies. Holloway operates and provides management services to 22 hotels under internationally recognized brands in addition to real estate development. This includes the iconic 1111 Atwater development in Montreal, Quebec, office buildings in Houston, Texas, and several major real estate developments in progress, including a large-scale development in Ottawa, Ontario. For more information, please visit https://hlcorp.ca/ and https://www.clarkeinc.com/.

Reporting to the Regional Operations Manager, the General Manager is responsible for the hotel’s success! This means critically managing and achieving the best financial performance possible, while simultaneously maintaining excellent customer service levels, high employee engagement and managing risk and the hotel’s professional reputation.

The successful candidate will be an entrepreneurial, results focused, hands-on leader, who takes full ownership for the performance of the hotel. They will be a forward-thinking leader who is constantly and critically evaluating what is required for sustainable success and executing that vision.

At Holloway, we believe we are at our best when our team members at all levels of the organization feel comfortable and empowered to address the challenges they encounter in the moment. This willingness to move quicker than our peers will result in us occasionally making mistakes, but we believe this is a much better outcome than missing our opportunity.

Responsibilities of the Hotel General Manage include, but are not limited to, the following functions:

· Lead, direct and manage all hotel operations

· Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies.

· Oversee sales and marketing initiatives and regularly participate in outside sales calls/client visits.

· Prepare annual capital, property budgets, cash flow and outside/inside sales and marketing plans to accurately achieve required operating results.

· Analyze financials and use distribution channels and technology platforms to drive revenues, attain future profitability and maximize market share and return on investment.

· Lead capital plans and asset management initiatives, including working with the owners to maintain or improve the property’s market leadership position.

· Create specific, measurable, achievable, realistic, and timely action plans to drive a culture of guest service and remedy guest service deficiencies.

· Advocate for Health and Safety in the workplace and promote employee engagement.

· Ensure standard operating procedures/policies are being followed.

· Perform any other job-related duties as assigned.

The ideal candidate will possess the following qualifications:

· A minimum of 3 years related hotel management experience.

· College/university diploma from a recognized hospitality program an asset.

· Proven track record of effectively handling multiple projects and deadlines simultaneously as well as ability to work at a high level of productivity in a fast-paced, environment.

· Strong written and verbal communication skills, including the ability to present insight and actionable recommendations in a concise and confident manner.

· Collaborative and flexible, with the ability to foster a positive team environment.

· Strong change management and project management skills.

· Extremely organized and detail oriented.

· Proficient in Microsoft Office.

Thank you for your interest in Holloway Lodging Corporation. Only those who are selected for an interview will be contacted. If you are selected for an interview, please let us know of any accommodations that may be required in the interview process.

Job Types: Full-time, Permanent

Salary: $70,000.00-$80,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site gym
• Paid time off
• Vision care

Schedule:

• 8 hour shift

Experience:

• Hotel Management: 3 years (required)

Work Location: In person