Are you passionate about hospitality and ready to lead a dynamic team? Our hotel is seeking a dedicated Hotel Supervisor to oversee daily operations, including front desk, housekeeping, laundry, and maintenance duties, ensuring exceptional guest experiences. If you're a natural leader with a keen eye for detail, we want to hear from you!
Responsibilities:
- Supervise day-to-day hotel operations, including front desk, housekeeping, laundry, and maintenance
- Train, motivate, and lead staff to deliver outstanding customer service
- Manage front desk activities such as check-in/check-out, reservations, and guest inquiries
- Coordinate laundry services to ensure timely processing of guest and hotel linens
- Oversee maintenance tasks, including routine inspections, repairs, and preventive maintenance of hotel facilities and equipment
- Ensure compliance with hotel policies and procedures in all operational areas
- Handle guest inquiries, requests, and complaints promptly and professionally
- Monitor inventory and supplies to maintain optimal levels
- Collaborate with management to develop and implement strategies for improving guest satisfaction and operational efficiency
Requirements:
- Previous experience in hospitality management or a supervisory role is preferred
- Excellent communication and leadership skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible hours, including weekends and holidays
- Knowledge of hotel management software is a plus
Other Benefit:
- On site Accomondation will be available
Job Type: Full-time
Salary: $42,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
Ability to Commute:
- Merritt, BC V1K 1M2 (required)
Ability to Relocate:
- Merritt, BC V1K 1M2: Relocate before starting work (required)
Work Location: In person