Housing Administrator

Job Title: Housing Administrator
Reports to:Director of Business Support Services
Responsible for: Day to Day Operations of Employee Housing
Job Summary: This role requires an individual who exemplifies the company values of humble, driven, and solutions oriented.
Humble – Employees that are team players and are respectful of others and the job at hand. Great team players lack excessive ego or concerns about status. Humble employees are quick to point out contributions of others and slow to seek attention of their own.
Driven – Employees who are motivated and focused on self improvement. Driven or hungry employees are always looking for more. More things to do, learn, and take responsibility for. They never have to be pushed by a manager to work harder because they are self-motivated and diligent.
Solutions Oriented – Employees who focus on solving, and preventing problems from occurring, not just identifying them. This is equal parts of problems with systems and processes and the common sense that an employee has about people. They are aware, act appropriately, ask good questions, and listen to understand.
The Housing Administrator is responsible for providing administrative support for employee housing and assisting the Director of Business Support Services in overseeing housing and facilities operations. Additionally, this role supports the Director of Facilities and Maintenance by coordinating appointments for services, escalating issues, and ensuring smooth communication within the company.
Role and Accountability:

• Maintain employee house assignments based on onsite volume, optimizing cost-saving initiatives.
• Provide administrative support for day-to-day employee housing operations, including record-keeping and correspondence.
• Assist in ensuring compliance with government regulations and health/safety standards for employee housing.
• Coordinate communication and documentation for employee housing operations, ensuring accuracy.
• Develop and maintain administrative processes and cleaning procedures for employee housing operations.
• Manage rental contracts and coordinate housing improvements and renovations.
• Ensure employee housing meets cleanliness standards through regular inspections.
• Oversee cleaning schedules and supervise external cleaning companies if applicable.
• Manage health and sanitation compliance in employee housing facilities.
• Serve as the primary contact for employee housing-related issues, addressing and escalating concerns.
• Collaborate with the Director of Facilities and Maintenance to address issues promptly.
• Actively participate in cross-training initiatives to support Business Support Services team members.
• Attend meetings and represent the business support services perspective of employee housing operations, championing initiatives aimed at enhancing organizational efficiency and effectiveness for all employees as requested.
• Embody the company values in actions and decisions to set a precedent for others to follow.
• Actively promotes a positive and inclusive work culture by embodying the organization's values of humble, driven, and solution-oriented thinking.

• Leads by example, fostering teamwork, mutual respect, and continuous improvement throughout all operational activities.
• Perform other duties as assigned.

Knowledge, Skills and Abilities:

• Familiarity with administrative tasks and processes related to housing management, regulatory compliance, and health/safety standards.
• Strong organizational and time management skills to effectively manage administrative tasks and support TFW housing and facilities operations.
• Excellent written and verbal communication skills for effective correspondence and documentation.
• Ability to work independently and as part of a team, with attention to detail and accuracy.
• Proficiency in Microsoft Office applications and other relevant software for data management and documentation.

Education and Experience:

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 1-2 years of administrative experience in a housing, facilities, or related environment.
• Previous experience with regulatory compliance, health, and safety standards related to housing operations is an asset.
• Strong organizational and time management skills for efficient administrative support.
• Familiarity with budget tracking and project coordination is desirable.

Salary $55,000 annually

WdPpvQxRTl