Intake Worker - Social Services

Work setting

• Urban area
• Clinic
• Community service organization

Responsibilities

Tasks

• Interview clients to assess their situation and determine the types of services required and eligibility
• Perform administrative tasks
• Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload
• Large caseload
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Values and ethics
• Adaptability

Benefits

Health benefits

• Health care plan

Financial benefits

• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Other benefits