Intake Worker - Social Services

Work setting

• Business and/or industry
• Rural area
• Community service organization
• School or educational institution/establishment
• General office

Responsibilities

Tasks

• Interview clients to assess their situation and determine the types of services required and eligibility
• Perform administrative tasks
• Plan programs of assistance for clients
• Refer clients to agencies that provide financial assistance, legal aid, housing, medical treatment and other services
• Serve as a member of an interdisciplinary team working with a client group
• Act as an advocate for client groups in the community
• Conduct social research
• Apply for social program funding
• Deliver presentations at conferences, workshops or symposia
• Monitor and evaluate

Experience and specialization

Target audience

• Adults
• Females
• Males
• Minority group
• People with personal or social adjustment difficulty
• Social assistance recipient

Social work specialization

• Community development
• Education and training
• Personal adjustment
• Socio-economic needs or conditions

Additional information

Security and safety

• Criminal record check
• Vulnerable sector check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Reliability
• Team player
• Values and ethics
• Adaptability

Benefits

Health benefits

• Health care plan

Financial benefits

• Life insurance

Other benefits

• Free parking available
• Learning/training paid by employer
• Team building opportunities
• Parking available
• Wellness program