International Nurse Case Manager

Position Summary

This position is responsible for medical monitoring and coordinating medical travel assistance for beneficiaries worldwide. This includes assessing level of care necessary for the diagnosis, organizing / approving appropriate arrangements for that level of care and evacuating / repatriating at the appropriate time.

Summary of Role and Responsibilities

·         Obtain, review, and assess customers’ medical information; to determine medical necessity for care being prescribed.

·         Evaluate the appropriateness of Provider diagnosis, care, and treatment plan for the diagnosis and potential complications.

·         Recommend and assist with transfer to higher level of care when appropriate.

·         Document pertinent medical information in customer’s medical notes, and notify and disseminate information to AXA team.

·         Communicate with beneficiary to assess level of comfort with Provider, facility and medical situation.

·         Review medical information to determine pre-existence of relevant medical conditions, onset date of medical condition and how it relates to coverage based on customer’s specific travel and current diagnosis.

·         Recommend medically necessary travel arrangements for customers’ repatriation, and or evacuation at the appropriate time.

·         Communicate repatriation recommendations and arrangements with hospital, medical staff and beneficiaries.

·         Provide expertise and support to Operations, Claims, Marketing and Client.

·         Research international law and travel restrictions related to various disease processes, pharmaceuticals and locations.

Major Challenge:

This position requires a high level of critical thinking in order to assess various situations and react accordingly.

Education, Experience, and Knowledge / Skills / Abilities

Minimum Education Requirements:

·         Registered Nurse License

·         Associate’s Degree in Nursing

Work Experience:

·         2 years’ clinical experience in a hospital

Knowledge, Skills, and Abilities

·         BLS Certification

Preferred Education, Knowledge, Skills and Abilities:

·         Bachelor of Science in Nursing

·         Intermediate knowledge of Microsoft Office applications

·         CCM Certification

·         ALS Certification or Specialty Certification

·         Ability to work on multiple IT platforms

What We Offer

At AXA Partners US, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive Annual Salary 
• Annual Company & Performance based discretionary Bonus
• 20 days Annual Leave (rising to 25 days based on length of service)
• 8 Paid Company Holidays
• Medical, Dental, Vision and Life Insurance
• HSA, FSA and HRA available + Employer Contribution
• 401(k) Pension Plan & Employer match
• Paid Parental Leave
• Education Reimbursement
• Hybrid Work - 4-6 days in the office per month

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract).

“Learn more about the Reforest Program here”

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.
Our values: Customer First, Courage, Integrity and One AXA.

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.
AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.
 

By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.