E-Commerce Key Account Manager - Benelux

Location: Amsterdam

About Us

Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose – Celebrating life, every day, everywhere – has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value!

About the Role

There’s never been a better time to join one of our commercial digital teams. We’re a market leader in online spirits and growing our share faster than our competition.

We’ve also been given the exciting challenge of driving transformation throughout the business and putting digital at the heart of everything we do. This makes for a whole host of opportunities to activate our brands in fresh and exciting ways on an unprecedented scale. There are new methods of engaging our audiences that we’re only just starting to imagine, and this is your chance to be a part of it.

We need digital natives who are genuinely passionate about digital commerce and have a proven track record of delivering outstanding performance, but also people who are excited to bring our legendary brands to life.

Join us and help us forge an exciting future!

Top Accountabilities

• Direct management of E-commerce customer relationships across Benelux.
• Accountability and ownership of customer P&Ls; responsible for forecasting, commercial planning, reporting and investment / budget management.
• Creating and owning joint business plans with customers, as well as inputting into plans with omni-channel customers to drive growth initiatives in the online space to support the broader Europe and Global ecommerce strategy.
• Work cross functionally to drive capability and collaboration with key business partners, to build integrated plans which motivate change.
• Work with Category Development and NRM to deliver Diageo’s category strategy and grow sales sustainably and profitably for the future.
• Analyse data and metrics to identify trends, generate sales growth and improve conversion.
• Be at the front of Diageo’s exploration of the e-Commerce environment and test, evaluate and scale innovative Digital Marketing activities to drive traffic and sales with key customers.

About You

• Be digital native with a passionate about E-commerce
• Have a commercial background, as Sales Representative, Account Manager, Key Account Manager, or similar
• Have a bold and creative flair for bringing brands to life
• Have a growth mindset, can see the bigger picture and are steadfast in making things happen
• Be a strategic operator and agile in engaging and influencing a broad partner set
• Be fluent in Dutch and English

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for Diageo to thrive and for us to realize our ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process and to perform essential job functions.

Character Is Everything