Internet Sales Coordinator

Kaizen Automotive Group is one of the fastest growing Automotive Groups in Canada. As one of Canada’s 50 Best Managed Companies, we are always looking to expand and grow our business. Valuing accountability, integrity, and professionalism, Kaizen Automotive Group is proud to continuously employ the best people.

We are actively seeking a full-time, qualified Internet Sales Coordinatorto join our team of dedicated professionals.

Job Description:

As a vital member of the Internet Sales Department, the Internet Sales Coordinator plays a crucial role in ensuring prompt responsiveness to incoming phone calls, internet leads, and chats. This position demands exceptional customer service skills, enthusiasm, positivity, goal orientation, and effective communication abilities (both written and verbal in English).

Key Responsibilities:

• Execute and comprehend Internet Sales strategies, adeptly navigating the follow-up process, and efficiently utilize the lead management systems.
• Oversee the Appointment Log Process, meticulously creating, recording, and tracking appointments, shows and sold clients. Leverage this information to conduct appropriate follow up.
• Manage incoming phone prospects and conduct thorough follow-ups with clients through phone, text messages and email.
• Strive to secure appointments and guide customers to visit the dealership.
• Undertake tasks synonymous a Sales Consultant to ensure comprehensive support.
• Optimize the capture of prospect information, including names, phone numbers and emails.
• Fulfill other duties as necessitated by the role.

Requirements:

• Availability during all dealership hours, as well as evenings, weekends, and some holidays.
• Proficiency in Microsoft Office Suite and SharePoint.
• Self-starter with strong multitasking and prioritization skills.
• Excellent interpersonal and team-building abilities.
• Effective problem-solving and decision-making skills.
• Outstanding communication skills, encompassing verbal, listening, and writing proficiency.
• Ability to handle incoming sales calls, text messages and emails professionally within a timely manner.
• Must possess or be willing to obtain an AMVIC license upon employment.

Compensation and Benefits:

In addition to competitive pay, we offer our employees;

• Group Health
• Dental
• Life and Disability Insurance
• Paid vacation
• Employee Vehicle Purchase Program
• Pension plan after 1 year employment
• Professional work environment, with job training and advancement opportunities
• WFH possibility

Job Type: Full-time

Salary: $42,000.00-$130,000.00 per year

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• sales: 1 year (preferred)

Licence/Certification:

• AMVIC (preferred)

Work Location: Hybrid remote in Calgary, AB T2A 6P9