Ioat Non-Clinical Support Worker

Lift Community Services (LIFT) focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. We are seeking individuals who are passionate about supporting from a harm-reduction approach while serving program participants. Lift is an inclusive employer that welcomes applicants from all walks of life! Lived experience is valued by our team and we are looking for workers that represent the cultural diversity found in our community.

The Position

We are seeking a Support Worker to join our growing team at the Injectable Opioid Agonist Treatment (iOAT) Clinic. As a member of the /iOAT team, the Support Worker offers harm reduction services, referrals to treatment and recovery services, and support and care for people who access the iOAT clinic. Above all, the candidate must commit to maintaining a low-barrier, flexible environment that meets people “where they are at” in their patterns of substance use. This is a client-facing role for people who have a passion for harm reduction and working directly with participants. The Support Worker works in collaboration with the wider team at the Overdose Prevention Site, Injectable Opioid Agonist Treatment Clinic and Lift Community Services including people with lived and living experience with substance use and clinicians. To view the iOAT Non-Clinical Support Worker job description click here.

Overview

• Term: Part-time
• Hours: Three days/week 9:00 AM – 5:00 PM
• Hourly Wage: $24.55
• Work Site: Injectable Opioid Agonist Treatment Clinic (7019 Alberni St.)

• Reports to: iOAT Coordinator and Director of Programs
• Start Date: February 19th, 2024
• Closing Date: February 1st, 2024
• Questions? Contact Ellery Cleveland at Ellery@liftcommunityservices.org

Key Tasks and Competencies

• Develop relationships with iOAT participants and offer support as needed
• Attend to medical emergencies including overdoses according to knowledge and training.
• Orient new participants to the site.
• Offer education on safer use and harm reduction supplies.

• Control the flow and numbers of participants into and out of the iOAT clinic.
• Be attentive to participants who are presenting an interest in information or support, such as social, mental health or addiction services and help facilitate referrals if desired.
• Build a sense of ownership and shared responsibility among participants.
• Ensure cleanliness and maintenance of site, equipment and supplies.
• Complete and maintain records and documentation (manual and computerized).

• Ensure the safety of participants using the clinic.
• Monitor participants’ activity and adherence to Code of Conduct.
• Use verbal de-escalation techniques to address aggressive/violent behavior, within guidelines.
• Work collaboratively with clinical and peer colleagues, clients, and community partners.
• Assist iOAT staff and leadership as required

Qualifications

• Diploma or degree in social sciences, community mental health, human services, or an equivalent level of combined education and experience
• Advanced overdose response training
• Certificates in CPR, First Aid, and transportation of dangerous goods (if applicable)
• A valid BC driver’s license is preferred

Experience

Minimum 1 year experience in the field of mental health and substance use. Harm reduction and overdose response experience is an asset.

Skills and Abilities

• General knowledge about trauma & violence informed care, harm reduction and cultural safety.
• A harm reduction mentality to support participants where they are at with respect and compassion.
• Ability to de-escalate conflict in a non-violent way.
• Ability to handle confidential information.
• An open mind and a willingness to reflect on one's own triggers and boundaries.
• A willingness to work as a team and communicate effectively.
• A good sense of humor.

• Strong personal support networks and habits of self-care.
• A basic awareness of “street culture”

Other

• Requires Vulnerable Sector Check and/or Criminal Record Check clearance.

We appreciate all applications, however, only those selected for an interview will be contacted.

As an inclusive employer, we would like to make the recruitment process as accessible as possible. Please contact us to let us know how we can best support you.

We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.