Journeyman Parts Technician

We are a well-established agricultural, light industrial and acreage equipment dealership in Leduc looking for a Journeyman Parts Technician and may consider a 2nd year apprentice, who will provide an excellent standard of service as well as maintaining the highest level of customer satisfaction in our Leduc store.

Why work with us?
We promote a healthy work-life balance where you can enjoy a stable work environment that encourages growth and advancement.
In addition to providing a culture of inclusion and commitment to people and community,

We provide:

• Competitive wages
• Vision Care
• Dental Care
• Health Spending Account
• Employee & Family Assistance Plan
• Employee and Family Critical Illness

Duties include, but are not limited to:

• Identifying customers or internal technicians needs and ordering parts as required
• Determine product needs for customers
• Locate parts and other materials, and ship to customers and other branches
• Provide help to branch service technicians as required
• Use of computer system, dealer, and parts software systems
• Unloading, receiving, and storing incoming parts and other materials
• Accurately and completely document and report shipping, receiving, inventory and stock information
• Prepare quotations, reviews, and enters orders
• Completes customer invoices
• Enters orders into computer system, create order confirmations
• Reads and interprets parts diagnostics and diagrams

Qualifications:

• Journeyman Parts ticket
• 3 + years experience in Ag parts an asset
• 3 + years experience in customer service required
• A respectful, positive attitude and disposition
• Strong communication and organizational skills
• Analytical thinker with ability to troubleshoot and resolve issues
• Self-starter with a passion for working in a high energy, fast paced Parts department
• Strong spoken and written English
• Maintains up-to-date knowledge of product lines
• Knowledge of MS Office applications
• A valid driver’s license and a clean Driving abstract
• Able to pass a pre-employment drug screening

Working Conditions and Physical Requirements:

• Manual dexterity required to lift and handle objects
• Lifting or moving up to 50 lbs
• Possible exposure to elements such as noise, dust, odors, fumes, and oils
• You will be required to be on an alternating weekly On Call schedule of which you will be compensated with On Call pay. During peak season you will be required to work alternating ½ days on Saturdays
• Overtime will be required during peak periods

If you have the integrity, expertise, experience and drive to provide an unparalleled level of service, please forward your resume and cover letter to this Job Ad. Wage is commensurate with experience.
We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Supplemental pay types:

• Overtime pay

Work Location: In person