Journeyman Parts Technician

*Candidate must be present in Canada, this job requires the candidate to work from office in Nisku, Alberta, Canada*

• Must have 1 year parts sales (auto / ag / construction) experience.
• Provide over-the-phone and walk-in and/or shop parts counter sales support.
• Develop and maintain customer relationships.
• Source and order new and used CAT and non-CAT parts in addition to other OEM brands. Sales capabilities can exceed experience, the balance we can train.
• Manage backorders and provide updates regarding estimated shipping.
• Process parts credits and customer orders.
• Participate and adhere to on-site safety requirements.
• Participate in parts sales-related special projects and assignments.
• Participate in call quality and performance initiatives as required.

Specific Skills:

• Strong organizational skills.
• A demonstrated ability to prioritize in a face paced team environment.
• Team-oriented.
• A keen attention to detail.
• Excellent interpersonal and customer service skills.
• The ability to form strong relationships with customers and co-workers.
• Effective verbal and written communication skills.

Education & Experience:

• Journeyperson Parts certification (an asset).
• Previous experience working with customer sales, parts, and/or warehouses is an asset.

Job Types: Permanent, Full-time

Salary: $2,700.00-$5,000.00 per month

Benefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• heavy equipment parts sales: 1 year (preferred)

Work Location: In person