Address
Form of work
SalaryDepartment: Communications & Membership
Position Status: Full Time (32 hours per week), Summer Contract (June 3, 2024 - August 30, 2024)
About Tourism Whistler
We are the official marketing and sales organization for the resort of Whistler, British Columbia - also known as the best place in the world, if you ask us - and we are proud to call this place home. As a not-for-profit, member-based organization, we are also the people behind the operations of the Whistler Conference Centre, Whistler Golf Club, Whistler Visitor Centre, and Whistler.com Central Reservations.
We love where we live and we bring that energy and passion to everything we do. We're a team of collaborative, mountain-loving individuals and we show up and achieve great things professionally and personally. Creating a positive and fulfilling experience for our team is high on our list of priorities. And we're proud to be a workplace that requires respect for our people, our partners, and our environment. Because the people make the place, and this place is pretty special.
Canada Summer Jobs Program
The Canada Summer Jobs Program (CSJP) is a program under the Youth Employment and Skills Strategy, which aims to provide flexible and holistic services to help all young Canadians develop the skills and gain paid work experience to successfully transition into the labour market.
As a requirement of the CSJP:
- This position is open to youth up to 30 years of age
- Candidates must be Canadian Citizens or Permanent Residents of Canada
We like to make work meaningful and to live life fully. Join the team at Tourism Whistler and be part of a fun, supportive organization that truly values work-life balance. We're looking for people who want to make the most of the unique Whistler lifestyle and share our values of passion, energy, achievement, and respect.
A few ways that we walk the talk:
Culture & Connection
- A casual office setting (aka: no formal dress code)
- Dogs in the office
- Bi-monthly all staff events and departmental team building (the fun kind, we swear)
- Fun, supportive, and collaborative team environment
- An annual Health & Wellness calendar with wellness offerings to prioritize mental health and well-being
- Access to a wellness app (hello, Headspace)
- Condensed work week - shifts are 4 x 8 hour days. That means 3 days off every week to enjoy the beauty of Whistler!
Position Summary
The Junior Coordinator, Member Relations will support the Specialist, Member Relations with a series of database management projects. This important work involves engaging with the Whistler business community, digitally and in-person, to help ensure effective strategies are in place for future membership outreach initiatives.
Key Responsibilities
- Act as a Tourism Whistler ambassador, living our purpose and vision with passion & energy, achievement and respect
- Assist in the maintenance of Tourism Whistler’s member database, including member contact and business information
- Provide administrative support such as reporting and monitoring the Member Communications inbox as required
- Support the Specialist, Member Relations, with five key projects including:
- Performing a resort-wide commercial tenant registration audit
- Updating employee contact information at member businesses in D365 (Tourism Whistler’s CRM database)
- Implementing a new tagging strategy for member contacts in D365 for more effective advanced finds and list-pulling
- Developing a comprehensive database of hotel concierge and front desk contacts
- Conducting an audit of the Whistler Business Directory on whistler.com
- Excellent verbal and written communication skills
- Strong customer service focus, interpersonal and organizational abilities
- Self-motivated and detail oriented, with an ability to work both independently and collaboratively
- Technical aptitude with proven computer skills including MS Word and Excel
- HTML skills and previous database management experience an asset
- Existing knowledge of Whistler preferred
