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Form of work
Salary Date Posted: 01/10/2024
Req ID: 35610
Faculty/Division: Ofc of the Chief Information Officer
Department: Enterprise Apps & Solutions Integration
Campus: St. George (Downtown Toronto)
Position Number: #
Description:
About us:
The Enterprise Applications and Solutions Integration (EASI) department within the Chief Information Officer’s (CIO) Division is a central department responsible for all matters pertaining to the development, maintenance and effectiveness of the core administrative management and student systems at the U of T. Included within these responsibilities are all central SAP systems, such as Financial Services, Human Resources, Research Administration and Procurement; the central U of T Student System (ROSI); O365 Digital workplace; approximately 40 related vendor and specialized web applications; and central Business Intelligence.
Your opportunity:
Reporting to the Manager, User Experience & Process Design, or their designate, you will be part of a dynamic, collaborative and innovative team focused on delivering transformational technology solutions to the University. In this role, you will be responsible forsupporting and providing assistance to the User Experience & Process Design team in designing the User Experience (UX) and business processes for University technology systems that allow the institution to efficiently support business needs. You will support the establishment of current and future business requirements by assisting in gathering information from various business units related to processes. You will help to link these business processes to technical specifications by drafting basic processmaps using the prevailing User Experience methods.
Your responsibilities will include:
-Applying established standards to a range of similar situations
-Providing detailed explanations on guidelines and expectations to staff
-Providing detailed information on processes, policies, and procedures
-Creating and maintaining procedures and guidelines
-Verifying the accuracy and completeness of documents
-Recording the results of User Experience testing
Essential Qualifications:
-Bachelor's Degree or acceptable combination of equivalent experience
-Minimum one year of recent and related experience in the design of interactive web applications
-Strong experience with current design practices (e.g. wireframing, prototyping, user story creation, accessibility, responsiveness)
-Familiarity with and understanding of user centered design methodologies
-Familiarity with current business process mapping practices and software (e.g. Visio, Lucidchart)
-Demonstrate success in coordinating user research activities, coordinating usability testing sessions, documenting heuristic evaluations of web sites and applications
-Excellent written and oral communication skills
-Excellent teamwork skills
-Ability to work independently
Assets (Nonessential):
-Experience working on User Experience teams an asset
-Working knowledge of student systems and higher education requirements and business processes
To be successful in this role you will be:
-Communicator
-Motivated self-learner
-Organized
-Self-directed
-Team player
NOTE: This position is an 18-month term
Closing Date: 01/19/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 05 -- $51,452 with an annual step progression to a maximum of $65, # Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Recruiter: Khristen Sivaramalingam
Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged , and their lived experience shall be taken into consideration as applicable to the posted position.
