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SalaryJob Title: Retail Key Holder
Company: Sheldon Creek Dairy Farm Store
Location: Sheldon Creek, Ontario, Canada
Job Type: Part-Time
About Sheldon Creek Dairy Farm Store:
Sheldon Creek Dairy Farm Store is a family-owned business nestled in the picturesque countryside of Loretto, Ontario. We take pride in producing high-quality dairy products. Our farm store offers a wide range of fresh dairy products, including milk, cheese, yogurt, as well as locally sourced goods from Ontario. We host events throughout the year as well as have a licensed patio.
Job Description:
As a Retail Associate at Sheldon Creek Dairy Farm Store, you will play a crucial role in providing exceptional customer service and promoting our farm's products. You will be responsible for assisting customers, maintaining store cleanliness, and ensuring efficient operations.
Key Responsibilities:
- Customer Service: Greet customers warmly as they enter the store, assist them in finding products, and provide product recommendations based on their preferences. Answer any inquiries regarding product availability, pricing, and farm practices.
- Sales: Process customer transactions accurately using the POS system. Upsell and cross-sell products to increase sales and promote customer satisfaction.
- Product Knowledge: Develop a comprehensive understanding of Sheldon Creek Dairy Farm's products, including their ingredients, production methods, and nutritional benefits. Educate customers about the farm's sustainable practices and commitment to quality.
- Stocking and Merchandising: Ensure shelves are adequately stocked with fresh dairy products and other merchandise. Monitor inventory levels and communicate any replenishment needs to the management team. Maintain attractive product displays and ensure proper signage.
- Store Maintenance: Keep the store clean and organized at all times, including sweeping, mopping, and sanitizing surfaces. Monitor refrigeration units to ensure products are stored at the appropriate temperatures. Assist with opening and closing procedures as needed.
- Team Collaboration: Work collaboratively with other team members to achieve store goals and objectives. Communicate effectively with coworkers and management to address any issues or concerns.
- Compliance: Adhere to all company policies and procedures, including food safety regulations and sanitation standards. Follow cash handling protocols and maintain confidentiality of customer information.
Qualifications:
- Previous retail or customer service experience preferred.
- Tech Savvy. We love our technologies we use Shopify so it is an asset if you have used it.
- Knowledge of dairy products and farming practices is an asset.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Reliable and punctual with a positive attitude.
- Willingness to learn and adapt to changing priorities.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Employee discounts on Sheldon Creek Dairy Farm products.
- Opportunities for advancement within the company.
- A supportive and inclusive work environment within a thriving agricultural community.
Join our team at Sheldon Creek Dairy Farm Store and become part of a passionate community dedicated to providing wholesome, farm-fresh products to our customers. Apply today to start your journey with us!
Job Types: Part-time, Permanent
Salary: $17.00-$18.50 per hour
Expected hours: 30 – 35 per week
Benefits:
- On-site parking
- Store discount
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 8 hour shift
- Afternoon shift
- Day shift
Work setting:
- Specialty store
Education:
- Secondary School (preferred)
Experience:
- sales: 1 year (required)
- Customer service: 1 year (required)
Licence/Certification:
- Smart Serve (preferred)
Ability to Commute:
- Loretto, ON L0G 1L0 (required)
Ability to Relocate:
- Loretto, ON L0G 1L0: Relocate before starting work (required)
Work Location: In person
