Lead, Business Operations
Location: Montreal, #LI-Hybrid
Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.
About the role:
Bringing life-changing medicines to millions of people, Novartis sits at the intersection of cutting-edge medical science and innovative digital technology. As a global company, the resources and opportunities for growth and development are plentiful including global and local cross functional careers, a diverse learning suite of thousands of programs & an in-house marketplace for rotations & project work. With strong medicines pipeline our current transformation will not just deliver growth for our business but continue to allow us to bring innovative medicines to patients quickly.
As part of the Business Excellence & Execution Team, this role will focus on reimagining the way Novartis/IM Canada drives Business Operations.
Working in close collaboration with the Canadian cross-functional partners you will
be responsible for taking charge of the Business Operations team and overseeing their activities. This includes providing guidance, setting goals, and ensuring the team's success in supporting the overall business objectives.
Permanent position
Key Responsibilities:
• Responsible for forecasting process for all brands
• In charge of all market research projects
• Working in collaboration with international team to deliver customer engagement precision through advanced analytics.
• Accountable for ensuring the successful implementation and execution of the Commercial Strategy
• Working collaboratively with cross functional teams to synthesize findings into actionable insights.
• Responsible for territorial marketing activities to optimize and customize brands promotion, strengthening implementation, coordination and execution of Field Force and KAM activities.
• Responsible for identifying and retaining talent.
• Lead the development and implementation of standards to support quality and compliance.