Lead Business Process Analyst

OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

Lead Business Process Analyst, Richmond Hill, ON (Hybrid: Tues., Wed., and Thurs.)

The Opportunity
The Engineering PMO supports over 8,000 engineers at Opentext located across the globe. We are looking for a self-motivated lead analyst to support cross-functional projects and analysis. This role will report directly to the VP, PMO (Project Management Office). Working closely with our Business Unit leaders, Cloud Operations leaders, FP&A, HR, and IT partners, you will contribute to our team by:

• Providing support to functional, BU and operational leaders in preparing operational analysis
• Supporting Corporate engineering reporting
• Supporting multiple ongoing initiatives/projects and assisting with integration and acquisition activities
• Leading the business analysis of ad-hoc requests

You are great at:

• Providing process analysis
• Investigating operations or process problems, providing summaries, options and recommendations.
• Following through on operational issues
• Documenting, standardizing, streamlining, and communicating processes
• Assist management to develop and deliver reports as needed
• Working with large quantities of data, manipulating the data, and turning into an insightful presentation
• Interviewing stake holders and determining how existing processes can either be streamlined or consolidated
• Working under ever-changing demands and filling in the white space between departments and functions
• Organizing, keeping track of programs, and documentation.

What it takes:

• Bachelor's degree in programming or Business Administration or other relevant business degrees
• Prior experience in a Development or IT PMO type role is ideal
• Programming experience is a definite asset
• Project management experience is desirable
• Process Improvement experience is a plus
• Ability to prepare business and operational reviews
• Exceptional written, presentation, verbal, and interpersonal communication skills
• Exceptional proficiency in MS Excel, Power Point, Outlook, and Word.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.