Sr. Business Process Analyst

OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

Process Management and Operations Support, Richmond Hill, ON (Hybrid: In-Office - Tues., Wed. and Thurs.)

The Opportunity
The Engineering PMO supports over 8,000 engineers at Opentext located across the globe. We are looking for a self-motivated analyst to support our work on standardizing our reporting and operations. This role will report directly to the VP, PMO (Project Management Office). Working closely with our Business Unit leaders, Cloud Operations leaders, FP&A, HR, and IT partners, you will contribute to our team by:

• Leading the documentation of integration processes
• Providing regular reporting as required
• Working with process leaders to identify issues in a timely manner, find solutions, identify options, and follow-up on implementation
• Following up on deliverables and reporting on project progress

You are great at:

• Preparing management presentations
• Investigating operations or process problems, providing summaries, options and recommendations.
• Communicating in a fast-paced environment
• Working under ever-changing demands and filling in the white space between departments and functions
• Understanding the needs of developers
• Taking the initiative to identify, resolve, and follow up on operational issues

What it takes:

• Bachelor's degree in programming or Business Administration or other relevant business degrees
• Prior experience in a Development or IT PMO type role is ideal
• Programming experience is a definite asset
• Project management experience is desirable
• Process Improvement experience is a plus
• Exceptional written, presentation, verbal, and interpersonal communication skills
• Exceptional proficiency in MS Excel, Power Point, Outlook, and Word.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.