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Form of workIf you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As a Lead-Coordinator, Transit Public Safety Implementation with Emergency Management & Community Safety (EMCS), you will supervise a team of Business Strategists within Business Improvement, Optimization Services. You will provide oversight for the strategic implementation of the high priority safety initiatives including projects and programs. You will provide guidance to the team to foster the development of strategies including performance metrics, outcomes and connection to the broader Public Safety strategies. Primary duties include:
- Lead the implementation of a complex, city-shaping, Public Safety project.
- Manage program delivery in support of the Transit Public Safety Strategy, including oversight for Staff Well-being, Station Infrastructure and Connecting to Community.
- Lead a progressive team to implement the Council-approved Transit Public Safety Strategy.
- Work in close coordination and partnership with Public Vehicle Standards, Emergency Management / 9-1-1, EMCS as well as Calgary Transit, Community Services, and partners including the Calgary Police Service.
- Accountable for the coordinated delivery of priority programs, projects and initiatives for Transit Public Safety in support of Public Safety across EMCS.
- Plan, track and report on key initiatives, programs, and projects.
- Provide direction and guidance on the approach for strategy development and management of initiatives.
- Develop and report on performance measures within the strategies.
- Ensure compliance with City of Calgary policies and legislation and other departmental and business unit initiatives.
- Develop and maintain relationships with operational teams to facilitate effective program delivery and implementation of critical processes.
- Conduct hiring, training, performance evaluation and coach direct reports in developing approaches to identify and resolve issues, analyze materials, and respond to emerging opportunities.
- Report on mid-year, year-end and One Calgary budgets.
Qualifications
- A degree in Business, Social Science, Management, Economics, or a related field and at least 8 years of experience in strategic planning, business planning, engagement, and performance measurement.
- Preference will be given to applicants with at least 1 year of experience in a leadership role leading a project or team supporting cultural change.
- Equivalent combinations of experience and education may be considered.
- Experience in policy development in a public sector environment, research, analysis, performance measurement, management consulting, project management, process improvement or related experience in public sector work is required.
- Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook) and experience with Microsoft Power BI is required.
- The ability to produce advanced presentation and written materials.
- You demonstrate strategic leadership, excellent communication skills, the ability to build strong professional relationships, critical thinking, and political acumen.
Pre-employment Requirements
- An enhanced security clearance will be conducted.
- Successful applicants must provide proof of qualifications.
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