Address
Form of work
SalaryJob Description
Daytime hours Monday to Friday 8:30-5:30. You would be floating to three different locations filling in for managers. St.Catharines (Lake Street) , Niagara Falls (Montrose Road), and Hamilton (Dartnall Road).
Salary: $17 to $20.00 /hour
10-20 Hours/week
On Site Parking
Responsibilities
● Respond to inquiries via emails, telephone and in person in a polite and professional manner
● Process payments using POS System
● Perform a daily facility and unit check
● Book reservations/rental leads in customer relationship management (CRM) software
● Leasing of storage units
● Conduct move out inspections
● Ensure all rentable storage units are clean and ready to show to potential clients
● Maintain accurate records for each customer using Site-Link software (training to be provided)
● Provide ongoing assistance to clients in their use of storage spaces
● Deal with customer complaints and escalations
● Collect rent and fees
● Communicate with other Sites/Managers/Associates/Upper Management
● Provide excellent customer service to all clients
● Keep exterior and interior of property clean, safe and presentable
● Remove garbage items left throughout property grounds
● Other duties as assigned
Skills required
Must be Fluent in English
Proficient computer skills (MS-Office, keyboarding and internet)
Excellent communication skills in person and on the phone
Well-organized, detail oriented and self-motivated
Demonstrate solid judgement and decision-making skills
Able to work independently with minimal supervision
Experience with Sitelink an asset but not required
Job Type: Part-time
Salary: $17.00-$20.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Commuter benefits
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
Experience:
- property management: 1 year (preferred)
Work Location: In person
