Manager, Field Execution, Popeyes Louisiana Kitchen

Job Overview

Excellent restaurant execution at Popeyes is the key to ensuring continued brand success. With several important initiatives, and many cross functional stakeholders, it’s imperative that we have a team to synthesize and funnel RSC (Restaurant Support Center) workstreams into focused execution materials for our field team.

The Field Execution team integrates national and regional marketing initiatives, profitability benchmarks, digital operations, operations standards, and data analytics into effective strategies and calendar planning for the Popeyes Field Team to drive results with franchisees. 

What You’ll Do:

• Synthesize RSC Workstreams: Field execution centers on effective prioritization and calendar planning of cross-functional RSC initiatives. The Manager of Field Execution will oversee and build the field team calendar integrating national marketing, profitability, digital operations, brand standards, and technology initiatives, balancing driving short-term performance and long-term strategy.
• Reporting and Dashboards: This role collaborates with Operations, Digital, Marketing, and Development Analytics to conceptualize reporting tools and dashboards for franchisees and field members including business reviews, monthly review meetings, and quarterly review meetings. Metrics are measured, reviewed, and actioned by various field team members such as Division Vice Presidents, Regional Managers, Franchise Business Partners, and Operations Partners.
• Franchise Success System: The Manager of Field Execution works with the director of Field Execution to manage the Popeyes Franchise Success System Program including assessing program key performance indicators and performance analysis.
• Restaurant Execution Strategies: The Manager of Field Execution should use insights and data from past product and process launches to identify potential execution issues and drive course corrections as needed. Operations performance centers around restaurant execution metrics and team performance metrics, including but not limited to Product Satisfaction, Guest Satisfaction, Speed of Service times, Training completions, Brand audit visits and Restaurant & Franchisee Scorecard scores.
• Strategy Implementation Planning: The Manager of Field Execution is responsible for coordinating and planning a quarterly RSC event for the field team and 15 annual regional rally events for franchisees and their employees to effectively excite and drive brand strategy.

Required Skills:

• Bachelor’s degree in a related field such as Business Administration, Operations, or Marketing
• 3+ years of proven ability in a role such as operations, marketing, or field operations
• Outstanding critical thinking and problem-solving ability with a strong attention to detail and accuracy
• Excellent verbal and written communication skills, and the ability to tailor communication to all levels of the organization
• Commitment to timelines, accuracy, and professionalism
• Ability to work independently as well as collaboratively with cross-functional teams
• Ability to multitask and manager priorities in a fast-paced environment

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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