Address
Form of work
Salary Job Type: Full Time
Function: Inventory Management
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: Hybrid
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
ABOUT THE ROLE:
As the Manager, Systems & Inventory Operations you will be a key partner in launching, onboarding, and training Processes & Systems in Canada and identifying areas of improvement in Canada! You will work very closely with internal partners to understand Merchandising and Planning challenges related to systems, and processes and adapt tools to build efficiencies on tasks completed in the system. You will onboard new hires and train SME’s for our core operational system.
WHAT YOU'LL DO:
Establish Training Centre of Excellence: Training & Onboarding
-Spearhead the creation of internal training modules tailored for new hires, covering crucial systems, workflows, processes, and timelines.
-Conduct regular reviews and updates of training documents pertaining to Merchandising & Planning processes and systems. Ensure alignment with SKU/UPC creation, cost/retail maintenance, PO maintenance, store tiers, profiles, and algorithm selection.
-Provide timely updates on internal onboarding and recurring training sessions for system launches & improvements, progress updates, and timelines.
-Lead external brand training sessions focused on inventory operations and processes.
-Evaluate US internal processes and documentation to find opportunities for adaptation and localization.
System and Process Enhancements:
-Drive the implementation of system and inventory operations enhancements tailored for Canada.
-Maintain a comprehensive understanding of business strategies and Sephora systems, ensuring alignment and optimization.
-Identify potential risks and opportunities for improvements, fostering a culture of continuous enhancement.
-Streamline Canada-specific processes, develop onboarding and training materials with meticulous accuracy, clear processes, and cross-functional implications.
-Address system issues proactively, collaborating closely with IT and US teams to optimize daily business operations.
-Engage in cross-functional collaboration with key partners in the US to improve tools, streamline processes, and troubleshoot system-related issues.
End of Life (EOL) Strategy and Troubleshooting:
-Develop and implement end-of-life strategies within system execution, particularly concerning business operations such as Mass Promo, New Store, Retrofits, and Animation.
-Take charge of troubleshooting IT solutions and driving continuous system process improvements.
-Coordinate and manage process flow for critical business areas: Replenishment, Allocation, Buysheet, NPF, MCS, and RTV.
-Identify areas for improvement and optimally communicate them to team leaders, encouraging a culture of innovation and improvement.
WHAT YOU'LL BRING
-Possess a college degree or equivalent practical work experience.
-Demonstrate over 5 years of hands-on experience in retail planning and/or buying roles.
-Exhibit excellent technical knowledge, particularly in MS Office applications such as Excel and Word.
-Display a strong interest in numbers, capable of compiling and analyzing complex statistical reports!
-Showcase robust problem-solving abilities coupled with sharp analytical skills.
-Possess strong organizational and time management skills, adept at handling multiple priorities simultaneously.
-Communicate effectively both verbally and in writing, showing strength in conveying complex concepts clearly and succinctly.
-Embrace flexibility and exhibit a collaborative spirit, growing in a team-oriented environment.
#FSCHIRING
WHY YOU'LL LOVE WORKING HERE:
-You’ll be part of a unique culture and family of passionate and inspiring individuals.
-You’ll work alongside the best talent in the industry – people you’ll be proud to work with.
-You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
-You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
-Benefits you can mix and match, depending on your needs.
-Employee Assistance Program services for those times you need extra support.
-Access to our Well-BeingSephora program to support your mental, financial, physical, and social well-being
-Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
-And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.
Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
