Manager Revenue Stock & Warehouse Operations

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• Reference Number: 832
• Posted Date: Mar 1, 2024
• Employment Type: Permanent Full Time
• Hours of Work: 7.5 hours per day - 5 day week (M-F)
• Work Arrangement: Hybrid 8
• Salary Range: $88920.00 - $111150.00 Annually
• Location: North Vancouver, British Columbia, Canada

The Insurance Operations Support team is hiring for a permanent Manager Revenue Stock and Warehouse Operations. This position will oversee and manage warehouse and distribution operational activities including distribution vendor for goods, materials, storage, inventory stock, Revenue Stock and processing of surrendered plates.

Some of the responsibilities will include:

• Provide direction and guidance on change management improvements to ICBC/broker business relations, processes, and systems.
• Oversee operational activities of third-party distribution vendor including shipping, receiving, warehousing, KPI’s, special projects, distributions of goods/materials, and database.
• Manage vendor contracts related to Warehouse Operations and collaborates with Strategic sourcing for successful negotiations of changes in product, services, terms, and conditions as required.
• Manage the Revenue Stock operation ensuring consistent delivery and inventory management of all insurance/licensing products for brokers, law enforcement, government agents, and all ICBC locations.
• Manages procurement activities ensuring operating efficiency and cost effectiveness.
• Manages projects and initiatives related to Warehouse Operations.
• Promote the use of operational excellence methods, strategies, and techniques.
• Prepares, administers, and reviews operational budgets in various functional areas in accordance with corporate guidelines.
• Recruits, hires, trains, develops, and assesses the performance of reporting staff.

Position Requirements

• Knowledge of standards and practices in warehousing, distribution, and inventory management
• Knowledge of the relevant computer systems, applications, and databases
• Knowledge of relevant department, division, and corporate business functions, strategies, products, and services.
• Knowledge of insurance industry, driver licensing and claims settlement functions pertaining to Revenue Stock HRERC02 Descriptions.
• Professional designation in supply management, logistics, or materials management.
• Experience with variety of tools including Jira, SharePoint as well as Microsoft productivity tools.
• Demonstrated capability in strategic thinking with strong core competencies including critical thinking, problem solving, communications and collaboration.
• A customer service mindset with exceptional relationship building skills.

About us:

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined:

• Resident – you will work at your primary in-office headquarters on all scheduled workdays.
• Hybrid 8 – you will work a minimum of 8 days per month at your primary in-office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
• Hybrid 10 – you will work a minimum of 10 days per month at your primary in-office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia.
• Mobile – you will work remotely or in the field on scheduled workdays within British Columbia, with the requirement to be at your primary on-site headquarters by exception only.

ICBC provides comprehensive benefit coverage to all eligible employees including a defined benefit pension plan and 4 weeks’ vacation, plus Wellness Days.

• Three options available for your health and dental coverage.
• Employee and Family assistance program (wellness support).
• Basic group life insurance.
• Voluntary group life insurance.
• Critical Illness insurance.
• Sick leave plan – 100% of pay for a period of a maximum of 8 weeks.
• Long term disability plan.
• Pension plan – defined benefit pension plan that pays a benefit to you or your beneficiary upon termination, death, or retirement.

Employing a hybrid working model, this role combines on-site in office work with work from home flexibility.

Only candidates legally entitled to work in Canada will be considered for this position.

Job Types: Full-time, Permanent

Salary: $88,920.00-$111,150.00 per year

Benefits:

• Dental care
• Extended health care

Schedule:

• 8 hour shift

Work Location: In person