AddressHours37.5Workplace ModelHybridPay Details
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Department OverviewThe Marketing & Offer Management (M&OM) Technology Team
Our team, residing within the Customer Experience Platform – Shopping product family, is responsible for the design, build, implementation, and support of technology solutions that deliver customers meaningful, personalized, time and context relevant advice, alerts, and offers. On our team you will be exposed to a wide array of technologies used to deliver an end-to-end customer experience related capability using a mix of custom-built applications, commercial off-the-shelf software solutions, and cloud hosted services. Come join us as we design and deliver the next generation of marketing technologies and legendary experiences for TD's customers.
Building a World-Class, Diverse and Inclusive Technology Team
We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway.
We are looking for someone that can work with business and technical partners to define requirements and convert those requirements into an end-to-end design of a solution detailing what must be built, configured, and implemented. Components would be designed with focus on analytics that measure success, features that make the product easy to support, and with consideration towards automated and thorough testing.
A great candidate will have experience in custom Java, API, and web UI development, interface development (batch and real-time), data modeling, application and system security, and software installation experience in a multi-tiered environment. An ideal candidate will additionally have experience with marketing technologies like those delivered by HCL Unica, Salesforce, Adobe, Lytics, other vendors, and custom-built applications that help to deliver real-time best offers and campaign management capabilities.
The selected candidate would be expected to work closely with the scrum master and/or delivery lead to provide tasks and effort estimates, to work with architects to select the ideal technological components, to work with the business information security officer, and to work with developers to develop and deliver technical solutions the candidate played a key role in designing.
Meaningful work is fueled by meaningful performance and career development conversations with your manager.
CUSTOMER:
- Responsible for developing and documenting detailed Solution Design and acting as an application SME through the design and development lifecycle ensuring alignment with Architecture
- May also be accountable for complex applications/systems development, programming /coding
- Lead the creation of solution options and ultimately a comprehensive end-to-end solution and coordinate relevant stakeholders, as required to support development initiatives
- Provide estimates for new projects and initiatives for the development / design component of the overall plan working with relevant team members / stakeholders
SHAREHOLDER:
- Review technical deliverables throughout detailed design and development phase to ensure quality adherence and identify gaps or redesign requirements as needed
- Work with the Technology Project Manager, Business Analysts / Systems Analysts, and other team members to define metrics and performance goals for the application
- Comply with well-defined enterprise technology delivery practices and standards and project management disciplines, business technology architecture, and risk and production capacity – including development of project documentation of system requirements, estimates of scope and cost, etc.
- Deliver effective and efficient solutions by meeting key project milestones and ensure that the project deliverables are on time, within budget, and adhere to the corporate quality and security standards
- Assist in the identification of opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
- Conduct code reviews to ensure adherence to quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and supporting gating and review signoffs for Solution Design
BREADTH & DEPTH:
- Provides technical expertise and guidance to others in a lead capacity and works autonomously
- Expert knowledge of the business, the broader organization, technical environment, processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective
- Primary subject matter expert in multiple areas and consults with clients/or project teams with respect to all aspects of research, analysis, design, hardware / software support and/or development of technical solutions and/or testing
What can you bring to TD? Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention.
Key attributes we are looking for:
- 7+ years relevant experience
- Expert knowledge in marketing technologies (e.g. HCL Unica, Salesforce), or expert knowledge of TD and its technical environments, or relevant technologies (e.g. Java, Web and API development, PL/SQL), processes, procedures, tools and other relevant technology areas (e.g. Architecture, Infrastructure, Security etc.) from a design / support / solutions perspective
- Experience working in Agile teams
- Advanced knowledge and hands-on experience with the following:
- Multiple database server types (Oracle, MS SQL, DB2, etc.) including experience writing complex SQL
- Data lakes and data modelling for data warehousing, data hubs, and/or analytics
- Multiple OS types (Windows, Linux, UNIX, etc.) including experience writing shell and batch scripts
- Application server technologies (JBoss, Tomcat, Apache, etc.)
- Job scheduling (e.g. CA Autosys)
- Multiple programming languages (general purpose, scripting, domain specific, etc.) such as Java and Python
- Authentication methods and standards
- Secure application development
- Experience on projects which implemented new technology (both COTS/SaaS and fully custom) with involvement in the project from start to finish
- Ability to manage multiple projects and to provide on-call support
- Superior communication, presentation, analytical and problem-solving skills
Nice to have:
- Experience with cloud (AWS/Azure/Google Cloud)
- Previous banking and HCL Unica Campaigns or HCL Unica Interact experience
- Experience with Salesforce Marketing Cloud and CDP components
- Mainframe JCL and COBOL experience
- Proficiency in leading complex and comprehensive project plan development
Join in on what others in TD Technology Solutions are doing:
- Inspire a positive work environment and help champion quality, innovation, teamwork and service to the business.
- Learn voraciously, stretch your thinking,
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe, inclusive and supportive work environment to help colleagues feel a sense of belonging, and supported in their personal and professional growth. Through our focus on total well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes … because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is a customer obsessed organization, and we are deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
