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SalaryMATCHA MATCHA is an innovative cafe based in Downtown Toronto (Church St. & Carlton St.) primarily serving and specializing in everything matcha. We are currently hiring experienced baristas for MATCHA MATCHA’s first flagship location.
Our matcha is specially curated and shipped from farms in Japan offering a palatable yet true flavour experience for matcha enthusiasts and beginners alike. Beyond our product, we aim to offer the best customer service experience possible to keep customers satisfied from the moment they walk in.
By day (7AM - 7PM), MATCHA MATCHA operates as a modern cafe, serving drinks, baked goods, and merchandise. By night, the space is transformed into a high-end cocktail bar, serving an innovative menu inspired and fused with Asian flavours.
If you enjoy working in an organized, fast-paced team-oriented environment, and have a passion in providing exceptional customer service, we would love to hear from you!
As a barista, you will be expected to provide excellent customer service along with:
- Greeting customers, answering questions, and making recommendations either on phone or in person
- Multitask drink preparation and operate POS/monetary transactions
- Complete routine cleaning + maintenance
- and various other duties required for day-to-day operations
Ideal candidates we look for will have either full-time/ part-time availability across 4-5 days a week, particularly for mornings-to-afternoons, and will be available/ flexible to work weekends and/or holidays.
Responsibilities and Duties
- Craft beverages, prepare ingredients, and package food for customers
- Provide a friendly and hospitable experience for customers
- Operate POS Terminal and delivery platforms (namely UberEats)
- Maintain inventory by replenishing stock as necessary from storage
- Maintain safe and healthy work environments by following WHMIS + Public Health standards and protocol
- Maintain a consistently clean and organized sales floor + stockroom
- Follow regularly scheduled cleaning + maintenance for store and equipment
Requirements
- Previous experience working in Food & Beverage industry (ideal >1 year working in Food & Beverage and/or Retail)
- Food Handler Certificate
- If overlapping with bar — Smart Serve Certificate
- Excellent customer service skills
- Strong math skills for cash handling and basic calculations
- Able to work well under pressure/in fast-paced environments
- Able to work standing for long periods
- Occasionally required to lift up to 25kg and carry items
- Able to work variable hours including early mornings, afternoons, weekends, and/or Statutory holidays
- Attend paid training and on-boarding sessions before commencement of employment
- For Full-time positions — must be able to work 30+ hours per week
Job Type: Full-time
Salary: From $18.00 per hour
Expected hours: 10 – 44 per week
Benefits:
- Company events
- Flexible schedule
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Weekends as needed
Licence/Certification:
- Food Handler Certification (required)
- Smart Serve (Required)
Work Location: In person
Job Types: Full-time, Part-time
Salary: From $18.00 per hour
Expected hours: 10 – 44 per week
Benefits:
- Company events
- Flexible schedule
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Application question(s):
- What makes you an ideal teammate?
Experience:
- Barista: 1 year (required)
Licence/Certification:
- Smart Serve (required)
- Food Handler Certification (required)
Work Location: In person
Application deadline: 2024-02-23
