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Job Description
RBCx pursues big, bold ideas and leverages RBC's extensive experience, network, and capital to empower tech trailblazers to compete harder and grow faster. We know building great businesses takes more than just capital, which is why our four pillars – Banking, Capital, Platform, and Ventures – combine to make us the go-to backer of Canadian innovation. In 2020, we were named by Fast Company as one of the 100 Best Workplaces for Innovators and we’re looking for team members with the curiosity to explore, the capabilities to build and capacity to help us deliver our mission.
WHAT IS THE OPPORTUNITY?
MDBilling.ca - A Dr. Bill Product is a growing healthcare technology company that provides fast, accurate, and reliable Medical Billing software and services for Ontario physicians. At Dr. Bill, we are committed to maintaining the highest levels of integrity and professionalism. In this dynamic role, the successful candidate will work with our Ontario Billing Operations Team to provide exceptional service to our customers and grow the Dr. Bill brand of excellence. This position is full-time, permanent, with a remote working environment.
What you’ll be doing
Process medical claims
Resolve issues effectively
Assist in OHIP billing and software
Respond to emails in a timely manner
Coach physicians on OHIP Billing
Maintain accurate customer account records
WHAT DO YOU NEED TO SUCCEED?
Must-haves:
Proven OHIP Billing work experience (2+ years)
4+ years of administrative and customer service experience
Excellent communication and problem-solving skills
Strong organizational and time management skills
Great attention to detail and customer-focused mindset
A strong understanding of general computer knowledge
Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously.
Outstanding personal skills and ability to work well in a team
College/ University degree
Nice-haves:
Completion of certified courses - OHIP Billing or equivalent
Remote work experience
Microsoft Office (Excel)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
A remote working environment
The tools you need to stay connected, work collaboratively, and design efficiently
A dedicated Team Leader who will support, coach, and work with you to develop an individual career growth plan
Ability to make a difference and lasting impact
Work in an agile, collaborative, progressive, and high-performing team
Job Skills
Billing, Billing Software, Commissions, Communication, Data Entry, Detail-Oriented, Email Services, Exploration, Group Problem Solving, Medical Billing and Coding, Medical Billing Software, Office Administration, Presentation Software, Spreadsheet Software, Stocks, Teamwork, Time Management, Total Rewards, Word Processing Software, Work CollaborativelyAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
