Member Advisor

Member Advisor | Kindersley, SK

The Synergy Experience – what is it exactly? Just ask our employees.Their dedication to our members and each other has created an incredible place to work. We offer personalized and competitive services and are proud to be a part of your local community.

We are seeking a Member Advisor to help us continue our rich tradition of serving our community – since 1943!

What do we offer?

• Competitive Salary
• Comprehensive health and wellness benefits
• Contribution matching pension plan
• Collaborative and inclusive work culture
• Mentorship programs and learning resources
• Preferred rates on our products and services
• Opportunities for professional development and career growth
• Community involvement and volunteer initiatives

What do our Member Advisors do?

You are one of the first people our members encounter at the branch. You will help them with whatever they are looking for or guide them to identify services and solutions they may not yet be aware of. Our Member Advisors serve our members through various channels: in person, digitally or by phone.

Don’t have banking experience? Not to worry; we have a great training program!This is an excellent opportunity for the customer service focused professional who has experience in retail, hospitality, or financial services.

As a Member Advisor, you will:

• Greet our members and provide them with the services they seek,
• Support our members in their financial wellness journey,
• Process transactions,
• Provide troubleshooting and guidance around the use of our technology products or any other challenges a member may have,
• Highlight and promote our credit union products and solutions,
• Engage in proactive member communication by participating in outbound calling, credit union promotions, campaigns, and other creative strategies

What you need for this role:

• Customer service experience and sales skills
• Experience handling cash and completing financial transactions
• Tech savviness and a love for technology
• A desire to learn in a culture that embraces ongoing learning and development
• Enjoyment in working with the public – by engaging in conversation and providing assistance to meet our members’ needs.

If the above describes you, we want to hear from you! Submit your cover letter and resume to careers@synergycu.ca, by end of day on Sunday, December 31, referencing competition #238620 in the subject line.

More details:

• Hours: 37.5 hours weekly. Permanent, Full-time
• Salary: $43,800 to $54,700 per annum

A little more about us:

At Synergy, our members are owners who profit when we do and who get a say in how we are run. We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 29,000 members and have reached over $2.5 billion in assets.

We were named one of Saskatchewan's Top Employers for the 6th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.

The Location:

Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene and Metis.

We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.

Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.

Find out more about us! https://www.youtube.com/user/SynergyCreditUnion

www.synergycu.ca

Job Types: Full-time, Permanent

Salary: $43,800.00-$54,700.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Application deadline: 2023-12-31