Member Services Rep

Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch.

Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member Service and believe they can provide GREAT member experience that exceeds expectations.

Your Role:

A Member Services Representative (MSR) is responsible for providing exceptional member and guest experience, ensuring facility cleanliness, and achieving sales targets.

Job Summary:

• Greet all members and guests with a smile and wish them well as they exit the club.
• Responsible for maintaining a clean and well-maintained environment. #SOFRESHANDSOCLEAN
• Always maintain a positive and professional disposition.
• Ensure all secure check in procedures are always implemented.

• Assist in all projects as delegated by club management.

Our Ideal Member Service Representative:

• You are professional and courteous
• Strives to execute at a level to exceed performance expectations
• Superior communicator who energizes others
• Proficient reading and writing skills
• Strong customer service orientation
• Demonstrates knowledge of the Crunch brand and offerings

• Maintains friendly and helpful attitude to all club staff, members, and guests

Working with Crunch Gives You:

• Ongoing training and development to ensure a long and successful career path
• Opportunities for advancement
• Free membership

• Fun team building events and a fun, energetic atmosphere to come to every day!

At Crunch we Speak, Own, Understand and Live our Core Values.