AddressHours37.5Workplace ModelHybridPay Details
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with your recruiter and ask compensation related questions, including pay details for this role.
Department OverviewTD Equipment Finance (TDEF), within the Specialized Finance Group of the Business Bank is a center of excellence for the bank where the primary role is providing equipment financing (leases and loans) to eligible business clients. The Manager of Operations – Documentation Team is responsible for the management of a diverse team that generates all documentation, collateral, security registration and any additional requirements to comply with credit authorization and all Bank Compliance requirements.As part of the TDEF Operations team the individual will join the team who manages TDEF Operations Team that manages the journey of the deal. The position reports to the Sr. Manager Operations and interfaces closely with TDEF Sales, TDEF Credit, TD Commercial Banking Centres and FRG. The Manager of Audit & Funding requires deep industry knowledge of all types of transactions, security and Bank Compliance requirements.
The position is accountable for achieving the TD Business Banking Quest in addition to delivering a superior customer experience while driving profitable business growth in the Equipment Financed business
Job Details| Accountabilities to the Shareholder |
| Effective use of CARMA Credit, Sales Force, Ekip, Tvalue and other software systems. Develop and manage a diverse team, evolving process, efficiency and reporting to further streamline the business. Assisting in the success of the TDEF Business. |
| Accountability to Credit & Operational Risk |
| Ensure process, procedures and training is developed for the team to assist the improvement of the process. Effectively manage all escalations. Ensure the accurately prepares the documentation package in alignment with the TDEF Credit Policy, Business Banking Compliance Requirements including KYC/KYB and meet or exceed SLAs where possible. Support the Business in establishing controls or reviews where and when required as the Business expands into SBB marketplace. Complete all compliance training and attestations within required timelines. Be knowledgeable of and comply with Bank and Industry Codes of Conduct Interpret and apply TDs risk management strategy. Ability to make decisions in a fast paced, short deadline environment. Implement and operate systems to identify and mitigate operational risk issues. Recommend improvements to the current process if efficiencies can be achieved. |
| Accountability to the Customer |
| Deliver exceptional service at every interaction and execute on plans to continuously improve the customer experience and speed to market. Constantly build knowledge and SME with respect to process, documentation, TDEF Credit Policy and Compliance. Resolve customer and internal partner issues to deliver a positive customer experience. Structure creative competitive solutions to meet customer needs. Enhance TDBFG brand by participating at network events in your community. Coach team members in developing creative Equipment Finance solutions that add value for our customers. Employ industry best practices while working within the Banks guidelines to make TDEF the Better Bank Equipment Finance Company and become the Subject Matter Expert for Equipment Finance. |
| Accountability to the Team |
| Provide subject matter expertise in documentation and PPSA security registration. Embrace and promote a positive environment that supports a diverse workplace. Strong communicator with ability to resolve gaps satisfactory to compliance, business and customer. Actively coach and provide feedback through formal and informal performance management of a large team. Build and maintain solid relationships with internal fulfillment partners to maximize efficiency and build team skill level. Continue to gain knowledge of the Equipment Finance Industry by attending trade shows, conferences and leveraging the existing TDEF team to gain knowledge of equipment and /or structure. Participate in meetings with CBCs, TDEF Credit and TDEF Sales to better understand the Customer/CBCs experience and expectations. |
At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits including medical, dental, vision & mental health coverage, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
How We Work
At TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: Hybrid, Onsite and Primarily Remote. Wherever our colleagues are working, they'll always have access to the TD community and experience our culture of care.
Who We Are
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.
At TD, we're committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We're dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That's why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It's our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.
We look forward to hearing from you!
