Monitoring Operator (Part Time - French Bilingual)

Caliber Communications is a new and exciting technology company with a goal to re-define the security industry standard with innovative security and monitoring solutions!

We are currently seeking Monitoring Operators (Part Time - French Bilingual) to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is critical to the success and reputation of our company, as we rapidly grow in the marketplace.

What we are looking for in a team member:

• Individuals who have a high attention to detail, and ability to identify potential security risks.
• Experience in contacting emergency services such as police, ambulance, and fire is preferred, but not necessary.
• Ability to remain calm and composed in high-pressure situations.
• Proficient in computer usage, including familiarity with software such as MS Office, Google Chrome, and other basic computer programs.
• Sound communication skills, both oral and written in English and French, is necessary.
• A post-secondary education or equivalent experience, in any field.
• Flexibility in the days you are available, with availability to work day, night, and weekend shifts. We operate 7 days a week, 365 days a year, including holidays.
• Ability to work 12 hour shifts, while seated at a desk.
• Availability to work 4 shifts (48 hours) in a 2-week period.
• Quality references that will vouch for your work, attitude, and attendance.
• Ability to provide a clear criminal background check.

Responsibilities:

• Remotely monitor CCTV cameras to ensure the safety and security of client premises.
• Conduct surveillance to detect and prevent theft, vandalism, or other illegal activities.
• Maintain accurate records of incidents in internal software programs and report any suspicious behavior to appropriate authorities.
• Collaborate with law enforcement agencies as needed.

Here’s What We Offer:

• Competitive starting wage of $25.00/Hour.
• Regular, competitive raises, and performance based quarterly incentives.
• Full training on all duties, responsibilities, and procedures, with ongoing support.
• Career advancement opportunities.
• Monthly performance feedback and training, to ensure ongoing success.
• Call-in bonuses for extra or short notice shifts.
• 24/7 access to on-site, employee gym.
• Monitored on-site parking.
• The opportunity to work with new and quickly evolving technologies, within the security industry.

If you have the necessary experience and skills, we encourage you to apply for this position. Please submit your resume detailing your relevant experience. Only qualified candidates will be contacted for further consideration.

Job Types: Part-time, Permanent

Pay: From $25.00 per hour

Expected hours: 24 per week

Benefits:

• Casual dress
• Company events
• Flexible schedule
• On-site gym
• On-site parking
• Paid time off

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Overtime pay

Education:

• Secondary School (preferred)

Language:

• English (required)
• French (required)

Ability to Commute:

• Stoney Creek, ON L8E 0C5 (required)

Work Location: In person

Expected start date: 2024-02-26