Multi-Unit Manager

We are seeking a dynamic, energetic and self-motivated individual to join our Operations Team as a Multi-Unit / District Manager who has experience in the Quick Service Restaurant industry.
The potential candidate must reside in or be willing to relocate to the Greater Moncton area. They must possess a valid driver’s license and have reliable transportation due to the expectation of daily travel among locations in Southeastern New Brunswick.

Responsibilities:

• Drive sales by ensuring locations deliver exceptional guest service, including but not limited to high standards of guest service, guest satisfaction and quality and cleanliness in the restaurant
• Ensure locations follow all in-house and corporate policies and procedures
• Focus on meeting targets and goals including but not limited to food, paper and labour with Management Teams
• Coach Managers on a day-to-day basis to help them achieve specific restaurant goals and targets
• Lead by example when it comes to day-to-day operations in the restaurant

Competencies:

• Integrity and Trust – is widely trusted and is seen as a direct/truthful individual
• Guest Focus – Must be dedicated to meeting the expectations and requirements of internal and external guests
• Action Oriented – Enjoys working hard; is action-oriented and full of energy for opportunities you see as challenging
• Goal Oriented – Focuses on both the tasks and end results; ability to set targets and achieve those goals
• Motivation – Creates an environment in which people want to do their best
• Organization – Can use resources effectively and efficiently to get things done
• Priority setting – Spends time on what is important
• Coaching and leadership – Is good at establishing clear directions, sets stretching objectives, distributes the workload appropriately, is a clear communicator and can bring out the best in people
• Composure – able to handle difficult situations calmly and professionally during times of indifference

Qualifications:

• Post-secondary education in Business Management is an asset
• 3-5 years of Franchise / Quick Service Restaurant management experience
• 2 years of multi-unit management experience preferred
• Strong leadership skills
• Excellent interpersonal, verbal and written communication skills
• Proven ability to develop, coach and build strong Team relationships
• Strong operational skills in the guest-service environment
• Ability to exceed multiple and/or tight deadlines
• Ability to work unsupervised while remaining part of a strong and successful Operations Team

We offer:

• Competitive salary - based on experience
• Paid vacation time
• Benefits (Example: medical, dental)
• RRSP / DPSP Program
• Car allowance
• Performance bonus

Candidate must be legally entitled to work in Canada.

We thank all applicants for their interest, however, only those selected for an interview will be contacted directly.

We are committed to equal employment opportunities and providing accommodation for individuals with disabilities. We do not discriminate on the basis of race, colour, religion, sex, national origin, age, disability, or any other protected status in our hiring process. We value diversity and inclusion and strive to create a work environment that is accessible and welcoming to all qualified applicants and employees.

If you require accommodation for a disability during any part of the application or interview process, please let us know. We will work with you to ensure that you have the necessary support and resources to participate fully in our hiring process. Your privacy and confidentiality will be respected, and your request for accommodation will not affect your employment opportunities with us.

Job Type: Full-time

Benefits:

• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• RRSP match
• Store discount
• Vision care

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Moncton Area, NB: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Please do not apply if you do not have a valid work permit and not currently residing in New Brunswick. Applications from outside New Brunswick, Canada will not be processed.

Experience:

• QSR: 1 year (required)
• Restaurant management: 1 year (required)
• Multi-unit management: 1 year (required)

Work Location: In person