Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Retirement home
Responsibilities
Tasks
- Supervise support staff
- Administrative and office activities
- Appraise clients' needs or eligibility for specific services
- Perform administrative tasks
- Implement life skills workshops
- Assess client's relevant skill strengths and development needs
- Conduct follow-up assessments
- Develop, co-ordinate and implement the delivery of specific services within the community
- Housekeeping activities
- Resolve conflict situations
- Conduct individual and group counselling sessions
- Liaise with other social services agencies and health care providers involved with clients
- Develop service intervention logic models and outcome measures
- Maintain program statistics for purposes of evaluation and research
- Assist in evaluating the effectiveness of treatment programs
- Screen, recruit and train volunteers and support staff
- Assist clients/guests with special needs
- Accompany clients to appointments and social outings
- Manage events
- Offer mentoring
- Supervise office and volunteer staff
Experience and specialization
Target audience
- Elderly
Area of work experience
- Community service organization
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Physically demanding
- Tight deadlines
- Attention to detail
- Large workload
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Interpersonal awareness
- Judgement
- Values and ethics
- Client focus
- Excellent written communication
- Flexibility
- Initiative
- Team player
- Organized
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Life insurance