Overview
Languages
English
Education
- Bachelor's degree
Experience
1 to less than 7 months
Work site environment
- Noisy
- Odours
- Socio-economic needs or conditions (housing, nutrition, unemployment, financial assistance)
- Services for the homeless
- Settlement services for new immigrants
Work setting
- Urban area
- Social service or charity agency
- Shelter for the homeless
- Religious organization
Responsibilities
Tasks
- Supervise support staff
- Administrative and office activities
- Appraise clients' needs or eligibility for specific services
- Perform administrative tasks
- Assess client's relevant skill strengths and development needs
- Resolve conflict situations
- Liaise with other social services agencies and health care providers involved with clients
- Assist in evaluating the effectiveness of treatment programs
- Assist clients/guests with special needs
- Accompany clients to appointments and social outings
- Supervise office and volunteer staff
Supervision
- 5-10 people
Experience and specialization
Target audience
- Culturally diverse groups
Area of work experience
- Immigration
Additional information
Work conditions and physical capabilities
- Work under pressure
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Interpersonal awareness
- Judgement
- Client focus
- Team player
- Organized
Benefits
Health benefits
- Dental plan
- Health care plan
Other benefits
- On-site housing options