Shelter Supervisors (Multiple Locations)

Mission Statement: Homes First Society develops and provides affordable, stable housing and support services to break the cycle of homelessness for people with the fewest housing options.

We are looking for Shelter Supervisors for our sites, with multiple shifts which may include a weekend day.

Reports to: Site Manager

Location: Multiple locations

Hours of work: Multiple shifts which may include a weekend day.

Position type: Full time

Salary: To be discussed

Submit Resume to: yasir.ansari@homesfirst.on.ca

APPLICANTS MUST QUOTE “SS-24"

Job Responsibilities:

• Supervise a unionized workforce within the context of the Collective Agreement.
• Provide case management expertise and support to the Community Housing Workers on site
• Prioritize and assign shift responsibilities and duties to team members
• Ensure the safety of the tenants and the building through access control, overseeing guests, and regular monitoring of life safety systems
• Intervene in crises, de-escalate conflicts and respond to tenant emergencies, including overdoses and the administration of Naloxone or oxygen
• Ensure adherence to Homes First Harm reduction policies
• Liaise with Property Management and file work orders when necessary for repairs
• Ensure effective communications with other departments within Homes First Society as well as with external agencies
• Manage employee performance and perform necessary administrative duties such as timekeeping, performance reviews, etc.
• Be able to fulfill any element of the Community Housing Worker job description on an as needed basis
• Be willing and able to carry 24-hour emergency pager on rotation
• Ensure that all documentation is completed to agency standards
• Assist when necessary in preparing applications to the Landlord and Tenant Board
• Be able to work occasional weekends and/or mornings, when required
• Other responsibilities, as required

Qualifications:

• Post-secondary education in related field or equivalent in education and experience
• At least 5 years’ experience working with people who are homeless, under-housed and dealing with addictions and mental illness
• Demonstrated experience performing case management functions and ability to effectively prioritize work in a fast paced environment
• Ability to work effectively in a collaborative team environment
• Excellent communication, organization and time management skills
• Supervisory experience in a unionized setting an asset
• Knowledge of relevant laws, standards and guidelines; including the Toronto Shelter Standards
• Knowledge of resources and services available in the community
• Excellent interpersonal, conflict resolution and organization skills
• Certificates in First Aid, CPR, Crisis Prevention and Intervention an asset
• Certificate of Completion of Homelessness Learning Hub’s Harm Reduction for the Homelessness Sector considered an asset
• The successful candidate will be required to work where smoking is present.

The successful applicant must provide a criminal record check that is satisfactory to Homes First Society.

Homes First Society is an equal opportunity employer

Accommodation

Homes First is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known and we will work with you to meet your needs.

COVID-19 Vaccination Policy

Please note, all candidates offered a position with Homes First from September 8, 2021 onward must be fully vaccinated and provide proof of their vaccination status as a condition of employment. Please note Homes First will comply with its human rights obligations and accommodate employees who are legally entitled to accommodation.