Network And Systems Administrator

It all started on a bus. An election campaign bus.

Through his experience providing mobile connectivity for election campaigns, Dejero founder Bogdan Frusina witnessed first-hand the challenges that journalists faced reporting live from the field. He knew there was a better way.

Building a team with a passion for innovation and a drive to persevere, he set about developing and commercializing a portable and wireless live video broadcast solution. In November 2009, that vision came to life. Dejero enabled the world’s first live transmission of the torch relay across Canada for the Vancouver Winter Olympics.

Since then, we’ve evolved into a world-leading wireless telecommunications aggregator, providing resilient, uninterrupted internet connectivity vital for critical communications. Broadcasters, production companies, first responders, defense departments, and government agencies put their trust in Dejero.

Here’s how you help us continue our story...

We are currently seeking an experienced and security-driven Network and Systems Administrator in both Windows and Linux-based environments. The Corporate IT team is responsible for supporting the day-to-day operation of the corporate infrastructure, R&D development infrastructure, and end-user equipment.

While you will be assisting with the broader daily IT tasks, you will focus on maintaining the corporate infrastructure and the R&D Linux infrastructure. You will be working closely with the development teams in an R&D environment and managing the CI/CD pipeline (Jenkins, Gitlab). Duties will also include occasional troubleshooting and resolving of networking issues, as well as handling Windows, Linux, and macOS end-users issues.

This role will be required to be in the office most of the days with some remote working capabilities.

As a key member of our Corporate IT team, you will:

• Support Dejero’s corporate and R&D environments and users
• Deploy and upgrade Windows and Linux servers
• Assist in securing the IT infrastructure by developing and implementing security best practices
• Manage Jenkins and other CI/CD tools
• Troubleshoot network, hardware, Windows/Linux/MacOS issues
• Assist with planning and deploying hardware and software refresh and maintenance
• Develop and maintain scripts to automate routine tasks
• Maintain and improve on-site and off-site backup systems and procedures
• Document and improve existing processes
• Participate in on-call support and incident response rotations
• Perform help desk duties, such as assisting users with internal systems, as well as liaising with vendors
• Stay up to date with the latest IT technologies and trends; have a continuous improvement mindset

Here’s why you should join the Dejero team:

• If you aren’t growing, we aren’t growing. You will have the opportunity to develop your own career path with support from your manager and the People + Culture team.
• If the pandemic has taught us anything, it’s that work-life balance is extremely important. As we find our new normal, our employees are able to choose their preferred work environment; home, work or hybrid.
• We are home to an award-winning culture, products, and teams. Last year, Great Place to Work ranked us 5th Best Place to Work in Canada! We have also won two Emmys for our Smart Blending Technology.
• Giving back is a key pillar of our culture. Last year, Dejero and its employees contributed thousands of dollars to 12 local and international charities. In addition, through Dejero’s Day of Doing Great Things and employees’ annual paid volunteer day, we encourage our team to go out into the community and volunteer for local organizations.

To check out all of the awesome benefits and perks Dejero has to offer, check out https://www.dejero.com/company/careers.

What you'll bring to the role:

• 7+ years of combined experience in enterprise networking (i.e. Cisco ASA and switches), and Linux (CentOS/RHEL, Debian/Ubuntu), as well as Windows Server and Active Directory
• The ability to perform complex Linux server upgrades and migrations (i.e. migrating Jenkins controller from CentOS 32-bit to Ubuntu 20.04 LTS)
• Demonstrated experience applying security best practices and securing IT infrastructure.
• Ability to competently support both Windows and macOS users
• Experience with CI/CD tools such as Jenkins, Gitlab
• Understanding of cloud solutions
• Positive customer-service oriented attitude and excellent communication
• Solid shell scripting skills
• An IT-related College Diploma or equivalent experience with recognized certifications (LFCS/RHCSA, CCSP, MCSE, CCNA, etc.)

Bonus points if you have experience with:

• Ansible
• Docker/Kubernetes deployment and maintenance
• VMware vCenter and vSAN
• Database deployment and administration
• Veeam backup system

Want to learn more about how Dejero has provided reliable connectivity across the globe? Check out some of our success stories here: www.dejero.com/resources/customer-stories.

We thank all applicants for their interest; only those candidates selected for an interview will be contacted. Dejero is committed to providing a barrier-free application and interview process for all candidates. Should you require accommodations due to a disability or medical condition at any point throughout the hiring process, please contact the People and Culture team by email at [email protected] or by telephone at 519.772.4824.

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