Network Support Technician

Work setting

• Relocation costs covered by employer
• Willing to relocate

Responsibilities

Tasks

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
• Load computer tapes and disks and install software and printer paper and forms
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Install, maintain, troubleshoot and upgrade Web-server hardware and software
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Modify Web pages, applets and scripts
• Research and apply meta-data to Websites and register Websites with search engines
• Respond to requests for help and information from Website visitors and Website designers
• Perform Web-server backup and recovery operations
• Supervise technical staff

Experience and specialization

Computer and technology knowledge

• Device drivers
• Networking software
• Networking hardware
• Networking security
• Extranet
• Intranet
• Internet
• Security software
• Mail server software
• Programming languages

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Initiative
• Judgement
• Organized
• Team player
• Creativity
• Dedication

Benefits

Other benefits

• Free parking available
• Other benefits
• Parking available