Overview
The Nordic Operations Worker is a critical team member supporting general site maintenance of Callaghan Country’s Alexander Falls Touring Centre and the surrounding Nordic trail network. Your work will facilitate the interplay of ‘place and customer’ ensuring high quality environments that are accessible, safe, and enjoyable while minimizing hazards and expenses.
Working closely with the Ski Area Operations Manager you will carry out recurring duties intrinsic to the daily rhythms of Nordic Ski Area operations: custodial duties, manual snow clearing, maintaining high-quality trail surfaces, signing, marking hazards, and monitoring trail users to ensure safe recreational pursuits. The role is labour intensive and requires a high level of responsibility.
You are an adventurous and committed mountain person who loves to work in a variety of conditions. You are an independent self-starter, a hard-worker, and a respectful team player. You have a keen eye for detail, and you take the initiative to do what needs to be done to ensure that the operation is running smoothly behind the scenes while each guest has an incredible
Οutdoor Operations (25%)
- • Consistent manual snow clearing from and around all company parking lots, buildings, walkways, and vehicles/equipment as required
- • Attentive exterior building maintenance such as snow shoveling & sculpting along with ice & roof clearing
- • Trail re-surfacing (using a snowmobile with track-setter) as required
- • Support efficient signing and marking hazards on Nordic trail network (Snowshoe & XC)
- • Preparing snowmobiles, trailers, and related equipment for all guest and supply transports
- • Support luggage, guest, and supply transfers by snowmobile between Journeyman Lodge and Alexander Falls Touring Centre facility as required
- • Reliable transportation and disposal of all waste and recycling materials
- • Timely transportation of linen cycles between Alexander Falls Touring Centre and professional off-site launders
- • Create positive trail user relations with effective safety communication and monitoring skills
- • Support fuel supply transport as required
- • Practice responsible land stewardship with respect and care for the wilderness ecosystem in which you are working
Facility & Equipment Maintenance (20%)
- • Support daily inspection of snowmobiles and routine maintenance and small issue repairs
- • Reporting any problems or maintenance issues that may occur relating to the vehicles, buildings or related equipment to the Operations Manager
- • Re-fueling all company vehicles (snowmobiles, snow cats, plow truck)
- • Assistance with required vehicle and equipment maintenance as time and skill level permit
- • Perform exterior Alexander Falls Touring Centre maintenance such as regular snow shoveling and roof clearing
- • Maintain cleanliness of Alexander Falls Base facilities, the shop, and proper storage of all equipment
- • Ensure that any required building maintenance is taken care of (snow-shoveling)
Safety & Risk Management (10%)
- • Embody our safety culture and perpetuate the safety-first approach to all work
- • Weather observation and reporting
- • Monitor Nordic trail users; noting their whereabouts and exertion level and communicating with team to support their safe return to trailhead or Lodge prior to nightfall
- • Participate fully during the training process and take total responsibility to build a strategy for effectively coping with apparent knowledge/skill gaps
- • Ensure that you are well versed in Callaghan Country’s safety procedures and are proficient in the use of its safety equipment
- • Ensure that you are well-versed and prepared to engage in Callaghan Country’s emergency response procedure
- • Demonstrate good skill and safe practices when operating all company equipment; offering humility to report and damage to management immediately
- • Report any unsafe conditions or scenarios to management and work directly with them to follow through with a suitable solution
Teamwork / Communication (10%)
- • Attend weekly team meetings every Friday morning with enthusiasm
- • Monitor team communication tools and relay messages as required
- • Promote and maintain a positive working relationship with all Callaghan Country team members that will reflect a ‘working family’ atmosphere to our guests
- • Ensure all company forms and documents are submitted directly to the appropriate team member with record of transmission • Proactively learn about the workloads and rhythms of all other team members so that you may conduct your communications and requests both respectfully and effectively • Seek out opportunities to help others and share workloads and to ask for help when it is needed, so that the quality of the guest experience is never compromised
- • Report all notable issues and solutions to management
Job Types: Full-time, Seasonal
Salary: $20.00-$23.00 per hour
Expected hours: 40 per week
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- Secondary School (preferred)
Ability to Commute:
- Whistler, BC V8E 0A7 (required)
Ability to Relocate:
- Whistler, BC V8E 0A7: Relocate before starting work (required)
Work Location: In person