Job Title: Online Chat Support Agent
Location: Remote
Company Overview: We are hiring Online Chat Support Agents to join our dynamic team. Work remotely and contribute to our commitment to customer satisfaction and innovation.
Responsibilities:
- Provide timely and accurate responses to customer inquiries via Online Chat.
- Troubleshoot and resolve customer issues, escalating when necessary.
- Maintain detailed records of customer interactions.
- Collaborate with other Support Agents and departments.
Qualifications:
- Previous Online Chat Support or customer service experience preferred.
- Strong written communication skills.
- Tech-savvy with the ability to multitask.
- Problem-solving skills and adaptability.