Online Chat Support Agent-Full Time

Job Title: Online Chat Support Agent

Job Summary: Join our team as an Online Chat Support Agent, providing efficient and friendly customer support through Online Chat platforms. This role requires excellent communication skills and a commitment to delivering top-notch service.

Key Responsibilities:

• Engage with customers to address inquiries and resolve issues via Online Chat.
• Troubleshoot problems and escalate complex cases.
• Maintain in-depth product knowledge and document customer interactions.

Qualifications:

• Proven customer service experience.
• Strong written communication and multitasking skills.
• Familiarity with Online Chat platforms.

Requirements:

• High school diploma or equivalent.
• Flexible availability, including evenings and weekends.

Work Environment: Fully remote; reliable internet connection required.

Benefits: Competitive salary and opportunities for career growth.

Category

Administrative Customer Service and Support Sales and Marketing