Operations Manager, Restaurant

Responsibilities

Tasks

• Analyze budget to boost and maintain the restaurant’s profits
• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Plan, organize, direct, control and evaluate daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Monitor revenues and modify procedures and prices
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Develop, implement and analyze budgets
• Participate in marketing plans and implementation
• Set staff work schedules and monitor staff performance
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Recruit, train and supervise staff
• Manage events

Supervision

• More than 20 people

Credentials

Certificates, licences, memberships, and courses 

• Smart Serve
• First Aid Certificate
• CPR Certificate
• Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• MS Excel
• MS Office
• MS Outlook
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Additional information

Security and safety

• Bondable
• Criminal record check
• Reference required

Transportation/travel information

• Valid driver's licence
• Own transportation
• Own vehicle
• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload
• Overtime required

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Other benefits

• Free parking available
• Team building opportunities