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SalaryOptical Sales Assistant
Spects Optical is a small business located in the Town of Newcastle. We have been operating for almost 12 years, and we are looking for an individual who is just as passionate about optical as us!
We are looking to add to our team!
The right candidate will have a friendly and outgoing personality that works well with a small team, as well as being very punctual and reliable. If that sounds like you, we would love to hear from you!
Daily tasks include, but are not limited to:
- Optical sales
- Multiple daily interactions with patients, over the phone and in person
- Patient intake on doctor days, filling out required forms and prescription details for the doctor to reference
- Scheduling appointments, answering emails, checking voicemail
- Assist customers in choosing the best frames and correct lens options for each patient
- Processing sales with the use of a POS system
- Process insurance claims, accepting payment from patients
- Assisting patients with adjustments and repair of glasses, process warranties if necessary
What YOU bring to the table:
- 3 Plus years of customer service, with optical experience being an asset, but not required
- Knowledge of privacy laws surrounding the medical field
- Highly punctual and reliable personality
- Polished appearance with an appropriate business casual wardrobe
- Proficient in Microsoft Excel, Word and other computer applications
- Have knowledge of filing processes, and excellent organizational skills
- Efficient time management skills
- Able to handle multiple patients at once, while staying on top of all tasks and fully completing them in a timely manner
- Detail oriented to ensure all information regarding patients and orders are accurately entered
- Able to adapt to new situations and learn quickly
- An easy going, confident individual with a professional attitude
If this sounds like you, apply now! We'd love to meet you!
Job Types: Full-time, Permanent
Salary: $16.55-$18.50 per hour
Expected hours: No more than 38 per week
Benefits:
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 3 years (required)
Work Location: In person
